CAN NOT UNLOCK FILEPRO RECORD

[Fairlight]

Sufi, you say...

m->

On Mon, Aug 02, 2021 at 07:19:25PM -0500, Richard D. Williams thus spoke:
> You probably have a process open on the record.
> 
> You could reboot your server.
> 
> Hopefully you have root access or can Sufi.
> 
> # w [press enter]
> 
> Find your last pets connection
> 
> # ps -ef pts/## [press enter]
> 
> Now kill any processes running on that pts/##
> 
> i.e.
> # kill -15 1234 [press enter]
> 
> Try to kill these from highest number down to lowest number,
> 
> Please be careful as you are in as root user.
> 
> These action should unlock the record.
> 
> Richard D. Williams
> 
> This will give you
> Sent from my iPhone
> 
> > On Aug 2, 2021, at 5:12 PM, Richard Kreiss via Filepro-list <filepro-list at lists.celestial.com> wrote:
> > 
> > ???The other issue is if their is a system lock caused by the OS.  Removing that lock might require a reboot. 
> > 
> > Richard
> > Sent from my iPhone
> > 
> >> On Aug 2, 2021, at 5:42 PM, Fairlight via Filepro-list <filepro-list at lists.celestial.com> wrote:
> >> 
> >> ???Check the processing table for the session you were using:
> >> 
> >> ps auxww |grep clerk
> >> 
> >> See if you can find it.  If so, kill it.
> >> 
> >> Technically, the process should have been killed when your session was
> >> ruled dead, but filePro is notorious for not catching SIGHUP.
> >> 
> >> m->
> >> 
> >> 
> >> On Mon, Aug 02, 2021 at 05:36:03PM -0400, Jack Hagin via Filepro-list thus spoke:
> >>> I was in the middle of a case via SSH when the power went out and my
> >>> connection to the Server was broken. When I try to go back in I can no
> >>> longer access the record. Filepro says the record is being updated.
> >>> 
> >>> I have tried UNLOCKING the record but it still shows the same message and I
> >>> can not access the record.
> >>> 
> >>> Any Ideas??
> >>> 
> >>> --
> >>> John B. "Jack" Hagin
> >>> President/Funeral Director
> >>> *Brooks Cremation & Funeral Service*
> >>> 8250 W. State Road 84
> >>> Davie, FL 33324-4620
> >>> Phone (954) 525-5405
> >>> Fax (954) 565-1333
> >>> http://www.brookscremations.com
> >>> Email: jack at brookscremations.com
> >>> 
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> >> 
> >> -- 
> >> Audio panton, cogito singularis.
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-- 
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