CAN NOT UNLOCK FILEPRO RECORD

[Richard D. Williams]

sudo 

Damn autocorrect 

Sent from my iPhone

> On Aug 2, 2021, at 10:01 PM, Fairlight via Filepro-list <filepro-list at lists.celestial.com> wrote:
> 
> Sufi, you say...
> 
> m->
> 
> On Mon, Aug 02, 2021 at 07:19:25PM -0500, Richard D. Williams thus spoke:
>> You probably have a process open on the record.
>> 
>> You could reboot your server.
>> 
>> Hopefully you have root access or can Sufi.
>> 
>> # w [press enter]
>> 
>> Find your last pets connection
>> 
>> # ps -ef pts/## [press enter]
>> 
>> Now kill any processes running on that pts/##
>> 
>> i.e.
>> # kill -15 1234 [press enter]
>> 
>> Try to kill these from highest number down to lowest number,
>> 
>> Please be careful as you are in as root user.
>> 
>> These action should unlock the record.
>> 
>> Richard D. Williams
>> 
>> This will give you
>> Sent from my iPhone
>> 
>>>> On Aug 2, 2021, at 5:12 PM, Richard Kreiss via Filepro-list <filepro-list at lists.celestial.com> wrote:
>>> 
>>> ???The other issue is if their is a system lock caused by the OS.  Removing that lock might require a reboot. 
>>> 
>>> Richard
>>> Sent from my iPhone
>>> 
>>>> On Aug 2, 2021, at 5:42 PM, Fairlight via Filepro-list <filepro-list at lists.celestial.com> wrote:
>>>> 
>>>> ???Check the processing table for the session you were using:
>>>> 
>>>> ps auxww |grep clerk
>>>> 
>>>> See if you can find it.  If so, kill it.
>>>> 
>>>> Technically, the process should have been killed when your session was
>>>> ruled dead, but filePro is notorious for not catching SIGHUP.
>>>> 
>>>> m->
>>>> 
>>>> 
>>>> On Mon, Aug 02, 2021 at 05:36:03PM -0400, Jack Hagin via Filepro-list thus spoke:
>>>>> I was in the middle of a case via SSH when the power went out and my
>>>>> connection to the Server was broken. When I try to go back in I can no
>>>>> longer access the record. Filepro says the record is being updated.
>>>>> 
>>>>> I have tried UNLOCKING the record but it still shows the same message and I
>>>>> can not access the record.
>>>>> 
>>>>> Any Ideas??
>>>>> 
>>>>> --
>>>>> John B. "Jack" Hagin
>>>>> President/Funeral Director
>>>>> *Brooks Cremation & Funeral Service*
>>>>> 8250 W. State Road 84
>>>>> Davie, FL 33324-4620
>>>>> Phone (954) 525-5405
>>>>> Fax (954) 565-1333
>>>>> http://www.brookscremations.com
>>>>> Email: jack at brookscremations.com
>>>>> 
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>>>> 
>>>> -- 
>>>> Audio panton, cogito singularis.
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>> 
> 
> -- 
> Audio panton, cogito singularis.
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