CAN NOT UNLOCK FILEPRO RECORD

[Richard D. Williams]

You probably have a process open on the record.

You could reboot your server.

Hopefully you have root access or can Sufi.

# w [press enter]

Find your last pets connection

# ps -ef pts/## [press enter]

Now kill any processes running on that pts/##

i.e.
# kill -15 1234 [press enter]

Try to kill these from highest number down to lowest number,

Please be careful as you are in as root user.

These action should unlock the record.

Richard D. Williams

This will give you
Sent from my iPhone

> On Aug 2, 2021, at 5:12 PM, Richard Kreiss via Filepro-list <filepro-list at lists.celestial.com> wrote:
> 
> The other issue is if their is a system lock caused by the OS.  Removing that lock might require a reboot. 
> 
> Richard
> Sent from my iPhone
> 
>> On Aug 2, 2021, at 5:42 PM, Fairlight via Filepro-list <filepro-list at lists.celestial.com> wrote:
>> 
>> Check the processing table for the session you were using:
>> 
>> ps auxww |grep clerk
>> 
>> See if you can find it.  If so, kill it.
>> 
>> Technically, the process should have been killed when your session was
>> ruled dead, but filePro is notorious for not catching SIGHUP.
>> 
>> m->
>> 
>> 
>> On Mon, Aug 02, 2021 at 05:36:03PM -0400, Jack Hagin via Filepro-list thus spoke:
>>> I was in the middle of a case via SSH when the power went out and my
>>> connection to the Server was broken. When I try to go back in I can no
>>> longer access the record. Filepro says the record is being updated.
>>> 
>>> I have tried UNLOCKING the record but it still shows the same message and I
>>> can not access the record.
>>> 
>>> Any Ideas??
>>> 
>>> --
>>> John B. "Jack" Hagin
>>> President/Funeral Director
>>> *Brooks Cremation & Funeral Service*
>>> 8250 W. State Road 84
>>> Davie, FL 33324-4620
>>> Phone (954) 525-5405
>>> Fax (954) 565-1333
>>> http://www.brookscremations.com
>>> Email: jack at brookscremations.com
>>> 
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>> 
>> -- 
>> Audio panton, cogito singularis.
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