Printer issue

Richard Kreiss rkreiss at verizon.net
Wed Sep 11 13:34:57 PDT 2019


I left one important point off this post - up until last week they had not
problems printing.

I do not know what changed.  I will be on-site Tuesday and maybe I can
figure out what happened.

Richard

> Filepro 5.0
> 
> Windows 10
> 
> Printer- HP LaserJet 2015
> 
> 
> 
> Issue: print output spools to the print spooler but does not print (
reports);  h-
> Hardcopy of a screen does print.  This is the only thing that
> prints.   Everything else appears in the spooler but doesn't print.
> 
> 
> 
> I will be going there next Tuesday Sept 17th.
> 
> 
> 
> Any suggestions as to what to look for will be greatly appreciated.
> 
> 
> 
> 
> 
> Richard
> 
> 
> 
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