Printer issue

[Nancy Palmquist]

Richard,

Check the difference between the default printer (What it is using for 
Hardcopy) and if the report is selecting a different printer either by 
command line, processing,  -pq menu option or in the design of the 
output.  Maybe you have one setup correctly and the other not the same.

If they are the same printer, maybe the initialization codes on the 
report or codes in the report do something the hardcopy is not doing.

Nancy

On 9/10/2019 3:12 PM, Richard Kreiss via Filepro-list wrote:
> One of my clients is having an issue with Windows 10 and filePro printing.
>
>   
>
> Filepro 5.0
>
> Windows 10
>
> Printer- HP LaserJet 2015
>
>   
>
> Issue: print output spools to the print spooler but does not print (
> reports);  h-Hardcopy of a screen does print.  This is the only thing that
> prints.   Everything else appears in the spooler but doesn't print.
>
>   
>
> I will be going there next Tuesday Sept 17th.
>
>   
>
> Any suggestions as to what to look for will be greatly appreciated.
>
>   
>
>   
>
> Richard
>
>   
>
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-- 
Nancy Palmquist         MOS & filePro Training Available
Virtual Software Systems    Web Based Training and Consulting
PHONE: (412) 835-9417           Web site:  http://www.vss3.com

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