Printer issue

[Bob Rasmussen]

Make sure the Windows printer driver's name includes "PCL 5". If it's
PCL 6, it may work for high-level print (hardcopy?) but not low-level 
print (what filePro does if you're using a printcode table to insert 
control codes).

Windows 10 starts out not offering any PCL 5 drivers for HP. But if you 
click the nearby "Windows update" and wait 10 minutes, you'll get some. 
Choose any PCL-5 driver from HP. I haven't found one yet that won't do 
low-level print.

On Tue, 10 Sep 2019, Richard Kreiss via Filepro-list wrote:

> One of my clients is having an issue with Windows 10 and filePro printing.
>
>
>
> Filepro 5.0
>
> Windows 10
>
> Printer- HP LaserJet 2015
>
>
>
> Issue: print output spools to the print spooler but does not print (
> reports);  h-Hardcopy of a screen does print.  This is the only thing that
> prints.   Everything else appears in the spooler but doesn't print.
>
>
>
> I will be going there next Tuesday Sept 17th.
>
>
>
> Any suggestions as to what to look for will be greatly appreciated.
>
>
>
>
>
> Richard
>
>
>
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Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
  company e-mail: rsi at anzio.com
           voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
             fax: (US) 503-624-0760
             web: http://www.anzio.com
  street address: Rasmussen Software, Inc.
                  10240 SW Nimbus, Suite L9
                  Portland, OR  97223  USA