Print issue

[Bob Rasmussen]

Did you attach a scan image to your post? I can't tell if it got scrubbed. 
Regardless, please send one to MY email address.

Please explain "the rest of" in your original post. What is printed OK, 
and what is not?

The only answer that comes immediately to mind is that someone loaded soft 
fonts into the printer. If that's the case, power-cycling the printer 
would remove them. Do you know if that step helped yet?

On Sat, 14 Jul 2018, Richard Kreiss via Filepro-list wrote:

> One of my clients contacted me with regards to a printing issue to an HP laser printer.
>
> A contract printed on 7/13/18 is printing with a smaller font the one printed on 06/15/17.  As far as I know, there has been no change in the printer table used as the contracts printed prior to those printed on 07/13/18 on printed correctly.  The date differential has to do with what he had available to send me.
>
> Any previously entered contract which is printed would have the same issue as the one he sent me as a PDF or scan file.
>
> I advised him  to shut off his printer and then restart it.  I am not sure that this will eliminate this issue.  It looks like the true type font being selected has a smaller point size then it should.  The rest of the contract prints out using the proper font and point size.
>
> Any suggestion as to what may be causing this problem?  filePro has not been updated, he is on Windows and filePro 5.0.14.  I have not been on his system ion over a year.
>
> Richard Kreiss
> GCC Consulting
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Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
  company e-mail: rsi at anzio.com
           voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
             fax: (US) 503-624-0760
             web: http://www.anzio.com
  street address: Rasmussen Software, Inc.
                  10240 SW Nimbus, Suite L9
                  Portland, OR  97223  USA