Print issue

[Bob Rasmussen]

First, an aside on mail list protocols. Your original post attempted to 
forward or include a previous email from a client. The list server 
scrubbed that, but made it linkable as a file named "winmail.dat" as type 
"application/ms-tnef", which means, loosely, "attached email message".

I was able to download from the link, open it in a free utility named 
"Winmail opener" (https://www.eolsoft.com/freeware/winmail_opener/), and 
see its multipart contents. One of the parts was a PDF file containing a 
scan, showing the original problem.

Takeaways for list users:

1) Be aware when you're forwarding or attaching in posts to the filepro 
list;
2) It is possible to download and open those scrubbed attachments, as 
above, depending on MIME type and file extension.

Now to the original issue. The first part of the document in question 
(PCL-5 data going to a PCL-capable printer) printed in a smaller font than 
desired (also in Times Roman, but it was supposed to be Times Roman). This 
looks like a case of inadequate PCL initialization. Probably the printcode 
entry used did not correctly initialize all elements of the font selection 
sequence.

It's also likely that the job level initialization code was either not 
used or was incomplete. In either case, variations in output can be caused 
by settings left in place, in the printer, by the last job printed. In 
some cases settings are dependent on the settings made at the front panel 
of the printer.

You (any of you) might find useful this document:
    https://www.anzio.com/resources/well-formed-pcl-files

On Sat, 14 Jul 2018, Richard Kreiss via Filepro-list wrote:

> One of my clients contacted me with regards to a printing issue to an HP laser printer.
>
> A contract printed on 7/13/18 is printing with a smaller font the one printed on 06/15/17.  As far as I know, there has been no change in the printer table used as the contracts printed prior to those printed on 07/13/18 on printed correctly.  The date differential has to do with what he had available to send me.
>
> Any previously entered contract which is printed would have the same issue as the one he sent me as a PDF or scan file.
>
> I advised him  to shut off his printer and then restart it.  I am not sure that this will eliminate this issue.  It looks like the true type font being selected has a smaller point size then it should.  The rest of the contract prints out using the proper font and point size.
>
> Any suggestion as to what may be causing this problem?  filePro has not been updated, he is on Windows and filePro 5.0.14.  I have not been on his system ion over a year.
>
> Richard Kreiss
> GCC Consulting
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Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
  company e-mail: rsi at anzio.com
           voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
             fax: (US) 503-624-0760
             web: http://www.anzio.com
  street address: Rasmussen Software, Inc.
                  10240 SW Nimbus, Suite L9
                  Portland, OR  97223  USA