Useless "99.99% uptime" guarantee

[Richard Kreiss]

> -----Original Message-----
> From: Filepro-list [mailto:filepro-list-
> bounces+rkreiss=verizon.net at lists.celestial.com] On Behalf Of Kenneth
Brody
> via Filepro-list
> Sent: Monday, October 26, 2015 12:54 PM
> To: 'FilePro Mailing List' <filepro-list at lists.celestial.com>
> Subject: Useless "99.99% uptime" guarantee
> 
> Here's what seems like a rather useless "99.99% uptime" guarantee that I
just
> came across:
> 
> > Scheduled maintenance to [elided] systems is excluded from the
> > calculation of the uptime for UNIX users as well as events causing
> > downtime that are outside of the control of [elided] or are caused by
> > third parties.
> 
> I can understand wanting to exclude things like "the whole northeast has
no
> electricity", or "a construction crew cut our net connection", but it
seems a bit
> over-broad to me.  What's left beyond "our IT guy accidentally did an 'rm
-rf'
> on your website"?
> 
> Or is this standard wording, like EULA clauses that no one actually reads?


The statement I am seeing more and more is that you are responsible for the
security of your own data.

I am not sure if the company having this clause in the EULA, would be
willing to tell me of all of the security measurers they have in place, and
would implement any additions to or changes so my data would be secure to my
standards.  It is difficult to be responsible for something you don't know
about and are not in a position to change.  I am waiting for the results of
the first lawsuit on this issue.

Richard Kreiss