Print Wizard & Spam Filter Content Filtering

[Scott]

Thanks Bob

I think I have found my issue.

I use filepro/pw  to send a pdf statement direct via SMTP as plain text and
all would work flawlessly for 99% of the clients. About 5 out of 900 email
would return a error '5.7.1 Message rejected as spam by Content Filter'.

After doing some research discovered that the affected mail servers were all
windows sbs mail servers. And trying to ask ' General Office Managers" just
add the affecting email address to the whitelist was like trying to explain
how a wheel rolls.

So I started searching SCL (Spam Confidence Level) only to find the start of
my latest headache. (Return path<>, text patterns, DSNBL)

But started checking my PW command string, only to discover that there was
no /N flag. I have now included a body message and I am now down to just 1
mail server (but I think they just have a strict no attachment type policy,
so I am now looking into that issues.)

 
But thanks all for your support.

Scott Smith


-----Original Message-----
From: filepro-list-bounces+scott.filepro=aanet.com.au at lists.celestial.com
[mailto:filepro-list-bounces+scott.filepro=aanet.com.au at lists.celestial.com]
On Behalf Of Bob Rasmussen
Sent: Thursday, 12 June 2014 3:57 AM
To: Doc-Search
Cc: filepro-list at lists.celestial.com
Subject: Re: Print Wizard & Spam Filter Content Filtering

Scott,

I don't believe we've had this reported. It's really hard to predict the 
behavior of spam filters, but I'll give you some things to look at:

1) Is Print Wizard doing its emailing via Outlook? If not, what?

2) If PW is using SMTP, perhaps the SMTP server is blacklisted by some 
filters.

3) Is it the sending machine's spam filter that is blocking it, or certain 
recipients' filters?

4) It might make a difference if the email is plain text vs. HTML.

That's all I can think of right now.

On Wed, 11 Jun 2014, Doc-Search wrote:

>
> Has anyone had any issues with Print Wizard email jobs being caught by a
> spam filter?
>
> Printing from filepro to printwiz 3 sending via email. Works with most of
> the clients but 1 or 2 report back that the messages come back as 'Message
> rejected as spam by Content Filtering'.
>
> Is there something maybe in settings that isn't correct that is flagged by
> the content filtering ?
>
> We've comfirmed that the address is valid and if the message is sent via
> outlook it passes correctly.
>
>
>
> Thanks
>
> Scott Smith
> Systems Manager
>
> DocSearch
> 0412 984 982
>
>
> _______________________________________________
> Filepro-list mailing list
> Filepro-list at lists.celestial.com
> Subscribe/Unsubscribe/Subscription Changes
> http://mailman.celestial.com/mailman/listinfo/filepro-list
>

Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
  company e-mail: rsi at anzio.com
           voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
             fax: (US) 503-624-0760
             web: http://www.anzio.com
  street address: Rasmussen Software, Inc.
                  10240 SW Nimbus, Suite L9
                  Portland, OR  97223  USA
_______________________________________________
Filepro-list mailing list
Filepro-list at lists.celestial.com
Subscribe/Unsubscribe/Subscription Changes
http://mailman.celestial.com/mailman/listinfo/filepro-list