Print Wizard & Spam Filter Content Filtering

Bob Rasmussen ras at anzio.com
Wed Jun 11 10:56:30 PDT 2014


Scott,

I don't believe we've had this reported. It's really hard to predict the 
behavior of spam filters, but I'll give you some things to look at:

1) Is Print Wizard doing its emailing via Outlook? If not, what?

2) If PW is using SMTP, perhaps the SMTP server is blacklisted by some 
filters.

3) Is it the sending machine's spam filter that is blocking it, or certain 
recipients' filters?

4) It might make a difference if the email is plain text vs. HTML.

That's all I can think of right now.

On Wed, 11 Jun 2014, Doc-Search wrote:

>
> Has anyone had any issues with Print Wizard email jobs being caught by a
> spam filter?
>
> Printing from filepro to printwiz 3 sending via email. Works with most of
> the clients but 1 or 2 report back that the messages come back as 'Message
> rejected as spam by Content Filtering'.
>
> Is there something maybe in settings that isn't correct that is flagged by
> the content filtering ?
>
> We've comfirmed that the address is valid and if the message is sent via
> outlook it passes correctly.
>
>
>
> Thanks
>
> Scott Smith
> Systems Manager
>
> DocSearch
> 0412 984 982
>
>
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Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
  company e-mail: rsi at anzio.com
           voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
             fax: (US) 503-624-0760
             web: http://www.anzio.com
  street address: Rasmussen Software, Inc.
                  10240 SW Nimbus, Suite L9
                  Portland, OR  97223  USA


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