Print Wizard & Spam Filter Content Filtering

[Bob Rasmussen]

Thanks for the update. I can see how a message without a body might 
trigger a block.

On Thu, 12 Jun 2014, Scott wrote:

> Thanks Bob
>
> I think I have found my issue.
>
> I use filepro/pw  to send a pdf statement direct via SMTP as plain text and
> all would work flawlessly for 99% of the clients. About 5 out of 900 email
> would return a error '5.7.1 Message rejected as spam by Content Filter'.
>
> After doing some research discovered that the affected mail servers were all
> windows sbs mail servers. And trying to ask ' General Office Managers" just
> add the affecting email address to the whitelist was like trying to explain
> how a wheel rolls.
>
> So I started searching SCL (Spam Confidence Level) only to find the start of
> my latest headache. (Return path<>, text patterns, DSNBL)
>
> But started checking my PW command string, only to discover that there was
> no /N flag. I have now included a body message and I am now down to just 1
> mail server (but I think they just have a strict no attachment type policy,
> so I am now looking into that issues.)
>
>
> But thanks all for your support.
>
> Scott Smith
>
>
> -----Original Message-----
> From: filepro-list-bounces+scott.filepro=aanet.com.au at lists.celestial.com
> [mailto:filepro-list-bounces+scott.filepro=aanet.com.au at lists.celestial.com]
> On Behalf Of Bob Rasmussen
> Sent: Thursday, 12 June 2014 3:57 AM
> To: Doc-Search
> Cc: filepro-list at lists.celestial.com
> Subject: Re: Print Wizard & Spam Filter Content Filtering
>
> Scott,
>
> I don't believe we've had this reported. It's really hard to predict the
> behavior of spam filters, but I'll give you some things to look at:
>
> 1) Is Print Wizard doing its emailing via Outlook? If not, what?
>
> 2) If PW is using SMTP, perhaps the SMTP server is blacklisted by some
> filters.
>
> 3) Is it the sending machine's spam filter that is blocking it, or certain
> recipients' filters?
>
> 4) It might make a difference if the email is plain text vs. HTML.
>
> That's all I can think of right now.
>
> On Wed, 11 Jun 2014, Doc-Search wrote:
>
>>
>> Has anyone had any issues with Print Wizard email jobs being caught by a
>> spam filter?
>>
>> Printing from filepro to printwiz 3 sending via email. Works with most of
>> the clients but 1 or 2 report back that the messages come back as 'Message
>> rejected as spam by Content Filtering'.
>>
>> Is there something maybe in settings that isn't correct that is flagged by
>> the content filtering ?
>>
>> We've comfirmed that the address is valid and if the message is sent via
>> outlook it passes correctly.
>>
>>
>>
>> Thanks
>>
>> Scott Smith
>> Systems Manager
>>
>> DocSearch
>> 0412 984 982
>>
>>
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>
> Regards,
> ....Bob Rasmussen,   President,   Rasmussen Software, Inc.
>
> personal e-mail: ras at anzio.com
>  company e-mail: rsi at anzio.com
>           voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
>             fax: (US) 503-624-0760
>             web: http://www.anzio.com
>  street address: Rasmussen Software, Inc.
>                  10240 SW Nimbus, Suite L9
>                  Portland, OR  97223  USA
> _______________________________________________
> Filepro-list mailing list
> Filepro-list at lists.celestial.com
> Subscribe/Unsubscribe/Subscription Changes
> http://mailman.celestial.com/mailman/listinfo/filepro-list
>
>

Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
  company e-mail: rsi at anzio.com
           voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
             fax: (US) 503-624-0760
             web: http://www.anzio.com
  street address: Rasmussen Software, Inc.
                  10240 SW Nimbus, Suite L9
                  Portland, OR  97223  USA