Filepro-list Digest, Vol 100, Issue 27

[Jerry Crespi]

Here is what one of my clients wrote after getting a 5 user Windows 
runtime.  They have 3 people and each one opens 2 windows.

...5 runtimes would be enough. It isn't. We keep running into a 
license error issue when we are all trying to work at the same time. 
FilePro then times out and we have to wait until the system lets us 
back in. Not an efficient way to run a business.

Is this the new licensing?  It used to be that each users sessions 
were one license.  So is the license for sessions, or users?

Jerry Crespi

At 03:47 AM 5/20/2012, you wrote:
>Message: 1
>Date: Sat, 19 May 2012 09:29:49 -0400
>From: "Dennis Diller" <dendil at electricalusa.com>
>Subject: License issue
>To: <filepro-list at lists.celestial.com>
>Message-ID: <F69BD715211442CE9DE97E090BA0F575 at ASUS1956>
>Content-Type: text/plain; format=flowed; charset="iso-8859-1";
>         reply-type=original
>
>
>I have a 5 user license of Filepro  Linux version 5.6
>and if I go over the user count filepro locks up, the user loging on gets
>the error message
>over user count. then all remaining user that are log on gets lock out and
>we have to reboot the server to get filepro working again.
>I don't understand why the use count isn't counted by the user id or the
>machine or IP address.
>I have a singe user word and can open is many documents I can only work on 1
>at a time.
>
>This is a big problem because if a user is log in and left with the session
>opened it counts as 1 license
>and if he left with 2 sessions open it counts as 2.  I am  thinking of
>upgrading to 5.7 but I see others are
>having issue with license and sockets. But having this issue with filepro
>locking up when going over the
>user count is a real pain.
>
>example: Someone leave the office with 2 sessions of filepro running both
>sessions open with the same ID
>same computer and same IP address. They get to a remote location and logs in
>using the same user ID but
>a different Computer and IP address. If we went over the user limit filepro
>locks up and any other users log in
>will be lock out until the server is rebooted. That means we must contact
>someone with root password to do
>this and the down time is very upsetting and pain full.
>
>
>Anyone having a fix for this
>Dennis Diller
>Office (410) 667-0004
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