Filepro-list Digest, Vol 100, Issue 27

[GCC Consulting]

The filepro license is actually a session license not a user count license.

5 users with 2 open windows running filePro ea = 10 sessions.  Requires a 10
user license.

This was discussed when the license manager was first implemented.

Please keep in mind that until the license manager, the windows version of
filePro did not keep track of users or sessions as far as I am aware.

On *nix systems the user count was tracked and each instance of either clerk
or report run was considered a user count even if report was run from a
system call from clerk.

With the license manager this changes and the user count is incremented when
either a clerk or report is run but not when sitting on a menu.

I have a client who needed a 30 user license as his office manage opened 5
sessions and he has staff both in his office and who log in remotely.

This is how this was implemented and as windows users it is annoying.
However filePro is not the only company to have a session count.  QuickBooks
also uses a session count.

I think this issue has kept a lot of people from upgrading.  I have not had
this problem with my client's as I have explained this to them  plus they
needed some of the upgrades which 5.6 and now 5.7 offer.  It is a trade-off
that one needs to be aware of.


Richard Kreiss
GCC Consulting

Office: 410-653-2813





> -----Original Message-----
> From: filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com
> [mailto:filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com] On
> Behalf Of Jerry Crespi
> Sent: Sunday, May 20, 2012 3:23 PM
> To: filepro-list at lists.celestial.com
> Subject: Re: Filepro-list Digest, Vol 100, Issue 27
> 
> Here is what one of my clients wrote after getting a 5 user Windows
runtime.
> They have 3 people and each one opens 2 windows.
> 
> ...5 runtimes would be enough. It isn't. We keep running into a license
error
> issue when we are all trying to work at the same time.
> FilePro then times out and we have to wait until the system lets us back
in. Not
> an efficient way to run a business.
> 
> Is this the new licensing?  It used to be that each users sessions were
one
> license.  So is the license for sessions, or users?
> 
> Jerry Crespi
> 
> At 03:47 AM 5/20/2012, you wrote:
> >Message: 1
> >Date: Sat, 19 May 2012 09:29:49 -0400
> >From: "Dennis Diller" <dendil at electricalusa.com>
> >Subject: License issue
> >To: <filepro-list at lists.celestial.com>
> >Message-ID: <F69BD715211442CE9DE97E090BA0F575 at ASUS1956>
> >Content-Type: text/plain; format=flowed; charset="iso-8859-1";
> >         reply-type=original
> >
> >
> >I have a 5 user license of Filepro  Linux version 5.6 and if I go over
> >the user count filepro locks up, the user loging on gets the error
> >message over user count. then all remaining user that are log on gets
> >lock out and we have to reboot the server to get filepro working again.
> >I don't understand why the use count isn't counted by the user id or
> >the machine or IP address.
> >I have a singe user word and can open is many documents I can only work
> >on 1 at a time.
> >
> >This is a big problem because if a user is log in and left with the
> >session opened it counts as 1 license and if he left with 2 sessions
> >open it counts as 2.  I am  thinking of upgrading to 5.7 but I see
> >others are having issue with license and sockets. But having this issue
> >with filepro locking up when going over the user count is a real pain.
> >
> >example: Someone leave the office with 2 sessions of filepro running
> >both sessions open with the same ID same computer and same IP address.
> >They get to a remote location and logs in using the same user ID but a
> >different Computer and IP address. If we went over the user limit
> >filepro locks up and any other users log in will be lock out until the
> >server is rebooted. That means we must contact someone with root
> >password to do this and the down time is very upsetting and pain full.
> >
> >
> >Anyone having a fix for this
> >Dennis Diller
> >Office (410) 667-0004
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