System crash after QuickBooks tech support

[daN baueR]

Thanks to everyone for your assistance. A little crash now and then
helps to remind everyone how important their computer systems are.

On Tue, Jul 17, 2012 at 11:15 AM, daN baueR <dan at onlinemgt.com> wrote:
> On Tue, Jul 17, 2012 at 11:00 AM, Kenneth Brody <kenbrody at spamcop.net> wrote:
>> On 7/17/2012 10:34 AM, daN baueR wrote:
>>>
>>> Fire drill over filePro is now running normally. I had to add port
>>> 6556 to the list of allowed ports on the server. Don't know why or how
>>> it got closed since filePro had been working for years. Must have been
>>> something the folks at QuickBooks had played with.
>>
>>
>> Why were the QuickBooks people looking at the filePro config in the first
>> place?  (Your original post said "the QB tech support proceeded to muck up
>> the filePro install".  Or did you mean that, in "fixing" the QB problem,
>> they "mucked up" filePro as a side effect?)
>>
>
> Just that everything was running fine before the QB people made
> whatever changes they did. The problem happened while they were
> operating on the server. They "sold" the client on a service contract
> that included a new antivirus program.
>
>>
>>> Follow up question.
>>> The original filePro startup script didn't include a specific
>>> reference to the port it just referenced the server by name. Should
>>> that be changed to include the port?
>>
>>
>> You could, but port 6556 is the default port number for the filePro license
>> manager.
>>
>>
>>> And would I see any
>>> speed/performance difference if I referenced the server by IP address
>>> instead of name.
>>
>>
>> Perhaps a few microseconds improvement on startup, as it probably takes a
>> tiny amount less time to resolve a dotted address than the name of a local
>> system.  (And the name would be in the DNS cache anyway, since I presume
>> that the network share uses that server name.)
>>
>> [...]
>>
>> --
>> Kenneth Brody
>>
>>
>
>
>
> --
> daN baueR
> dan at onlinemgt.com
> google voice 347-542-7267



-- 
daN baueR
dan at onlinemgt.com
google voice 347-542-7267