System crash after QuickBooks tech support

[Kenneth Brody]

On 7/17/2012 11:15 AM, daN baueR wrote:
[...]
> Just that everything was running fine before the QB people made
> whatever changes they did. The problem happened while they were
> operating on the server. They "sold" the client on a service contract
> that included a new antivirus program.
[...]

The new AV program may have included a new firewall, which didn't keep the 
previous firewall's settings.

-- 
Kenneth Brody