System crash after QuickBooks tech support

daN baueR dan at onlinemgt.com
Tue Jul 17 08:15:51 PDT 2012


On Tue, Jul 17, 2012 at 11:00 AM, Kenneth Brody <kenbrody at spamcop.net> wrote:
> On 7/17/2012 10:34 AM, daN baueR wrote:
>>
>> Fire drill over filePro is now running normally. I had to add port
>> 6556 to the list of allowed ports on the server. Don't know why or how
>> it got closed since filePro had been working for years. Must have been
>> something the folks at QuickBooks had played with.
>
>
> Why were the QuickBooks people looking at the filePro config in the first
> place?  (Your original post said "the QB tech support proceeded to muck up
> the filePro install".  Or did you mean that, in "fixing" the QB problem,
> they "mucked up" filePro as a side effect?)
>

Just that everything was running fine before the QB people made
whatever changes they did. The problem happened while they were
operating on the server. They "sold" the client on a service contract
that included a new antivirus program.

>
>> Follow up question.
>> The original filePro startup script didn't include a specific
>> reference to the port it just referenced the server by name. Should
>> that be changed to include the port?
>
>
> You could, but port 6556 is the default port number for the filePro license
> manager.
>
>
>> And would I see any
>> speed/performance difference if I referenced the server by IP address
>> instead of name.
>
>
> Perhaps a few microseconds improvement on startup, as it probably takes a
> tiny amount less time to resolve a dotted address than the name of a local
> system.  (And the name would be in the DNS cache anyway, since I presume
> that the network share uses that server name.)
>
> [...]
>
> --
> Kenneth Brody
>
>



-- 
daN baueR
dan at onlinemgt.com
google voice 347-542-7267


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