System crash after QuickBooks tech support

[Richard Kreiss]

Is the batch file starting Filepro still pointing to the server IP address and port?

Richard
Sent from my iPhone

On Jul 17, 2012, at 5:47 AM, daN baueR <dan at onlinemgt.com> wrote:

> This site is running Windows Server 2008 R2 Service Pack 1. Earlier
> today they had a problem with Quickbooks and the QB tech support
> proceeded to muck up the filePro install. Filepro will now only run on
> the server. All other PC's can't access filePro. They still have
> access to the drive on the server. They're getting a license error at
> the client stations when attempting to run filePro. What should I be
> looking for? As far as I can tell the drive mappings were not changed
> and still work. I'm sure you're aware this is a critical problem and
> thanks for your assistance.
> 
> Here's the license info:
> 
> Examining "P:/fp/lib/licfp.dat" for license information.
> 
> LICENSE
>    Version: 0.0
>    Platform: WINDOWS
>    License creation date: 01/26/11
>    Default grace period: 7 days.
> CUSTOMER
>    Name: Rendezvous Travel
>    Serial number: 393519994-3870
> SERVER
>    Port: 6556
>    Grace Period: 7 days
>    Number of checks: 1
>        License Drive Serial Number: 4AA7-F4A2
> PRODUCTS
>    Name: FULLDEV
>    Version: 5.6.
>    Usercount: 1
>    Grace Period: not specified
>    No License Checks
>    No Licensed Features
> 
>    Name: FULLRUN
>    Version: 5.6.
>    Usercount: 15
>    Grace Period: not specified
>    No License Checks
>    No Licensed Features
> 
> And here's the startup script they were using:
> 
> rem @echo off
> rem This File created by install shield on 10-11-2006
> set PATH=C:\windows\system32
> set PFDSK=P
> set PFDATA=P:
> set PFPROG=P:
> set PFDIR=\
> set PFMENU=P:\fp\menus
> set PFGLOB=
> set PFCONFIG=
> REM    set PFLMHOST=Server1
> set PFLMHOST=Server2
> rem    call %pfprog%\fp\fp2rtf\getname.bat
> rem    set pfpostprint=runbatch.bat
> set PATH=%PFPROG%\fp;%PFPROG%\fp\fp2rtf;%path%
> echo stuff > fp$$$$$$.bat
> del fp$$*.bat>NUL
> %pfprog%\fp\p.exe rende
> 
> 
> -- 
> daN baueR
> dan at onlinemgt.com
> google voice 347-542-7267
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