System crash after QuickBooks tech support

daN baueR dan at onlinemgt.com
Tue Jul 17 07:00:03 PDT 2012


TOP POST

The mapped drive on the server is still accessible. It's mapped as P:
on the clients and that looks fine. I can ping the server using it's
IP address or name. But I can't telnet to port 6556. Now looking for
what would be shutting that down.

On Tue, Jul 17, 2012 at 8:01 AM, Richard Kreiss <rkreiss at verizon.net> wrote:
> Is the batch file starting Filepro still pointing to the server IP address and port?
>
> Richard
> Sent from my iPhone
>
> On Jul 17, 2012, at 5:47 AM, daN baueR <dan at onlinemgt.com> wrote:
>
>> This site is running Windows Server 2008 R2 Service Pack 1. Earlier
>> today they had a problem with Quickbooks and the QB tech support
>> proceeded to muck up the filePro install. Filepro will now only run on
>> the server. All other PC's can't access filePro. They still have
>> access to the drive on the server. They're getting a license error at
>> the client stations when attempting to run filePro. What should I be
>> looking for? As far as I can tell the drive mappings were not changed
>> and still work. I'm sure you're aware this is a critical problem and
>> thanks for your assistance.
>>
>> Here's the license info:
>>
>> Examining "P:/fp/lib/licfp.dat" for license information.
>>
>> LICENSE
>>    Version: 0.0
>>    Platform: WINDOWS
>>    License creation date: 01/26/11
>>    Default grace period: 7 days.
>> CUSTOMER
>>    Name: Rendezvous Travel
>>    Serial number: 393519994-3870
>> SERVER
>>    Port: 6556
>>    Grace Period: 7 days
>>    Number of checks: 1
>>        License Drive Serial Number: 4AA7-F4A2
>> PRODUCTS
>>    Name: FULLDEV
>>    Version: 5.6.
>>    Usercount: 1
>>    Grace Period: not specified
>>    No License Checks
>>    No Licensed Features
>>
>>    Name: FULLRUN
>>    Version: 5.6.
>>    Usercount: 15
>>    Grace Period: not specified
>>    No License Checks
>>    No Licensed Features
>>
>> And here's the startup script they were using:
>>
>> rem @echo off
>> rem This File created by install shield on 10-11-2006
>> set PATH=C:\windows\system32
>> set PFDSK=P
>> set PFDATA=P:
>> set PFPROG=P:
>> set PFDIR=\
>> set PFMENU=P:\fp\menus
>> set PFGLOB=
>> set PFCONFIG=
>> REM    set PFLMHOST=Server1
>> set PFLMHOST=Server2
>> rem    call %pfprog%\fp\fp2rtf\getname.bat
>> rem    set pfpostprint=runbatch.bat
>> set PATH=%PFPROG%\fp;%PFPROG%\fp\fp2rtf;%path%
>> echo stuff > fp$$$$$$.bat
>> del fp$$*.bat>NUL
>> %pfprog%\fp\p.exe rende
>>
>>
>> --
>> daN baueR
>> dan at onlinemgt.com
>> google voice 347-542-7267
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-- 
daN baueR
dan at onlinemgt.com
google voice 347-542-7267


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