EMERGENCY PROBLEM: Starting filePro

Tue Mar 1 09:38:48 PST 2011

I am sorry for delay in responding back.  Now answering phone calls
and emails from some 140 exhibitors looking for their lead retrieval
data file.

VERY GLAD TO HEAR FILEPRO AND VISTA AND 64 bit okay.  Narrows problem
down - to me probably.

I have /fp and /file pro directories in c:/

I can get the standard filePro menu up when I run 'P' from within
c:/fp.  But after I choose a file name from say function B or D then I
get the memory error and am told dclerk and/or dreport have stopped
running.

I have a .bat file in the /fp directory which has all the 'set'
variables to c .  But when I run that all I get is a flash on the
screen like the filePro window is trying to come up but just flashes
and goes off.  No error message.

If you all can bring yourself to thinking silly and stupid you will be
at my level and the problem will be solved easily.  Things haves
worked so well over the years I am a long way away from setting the
program up.

I very much appreciate all the help -- and so will my wife when she
gets home if I can solve this before then.

Art

On Tuesday, March 1, 2011, Art Moore <cowboy at pcanswersinc.com> wrote:
> John,
>
> THANK YOU VERY MUCH for your suggestions.  I really appreciate the
> time and effort you obviously put into your reply. I will try some of
> those.  But, my main thing now is to try and get things running on the
> new system.  Any thoughts on the memory error I get when trying to
> access the data?    Thanks, Art
>
> On Tuesday, March 1, 2011, John Sica <john at chrismanncomputer.com> wrote:
>> 1. No power when turned on...    Power supply
>> 2. If power turns on and can't get into BIOS (ie "F2" "F10" or
>> "DEL"...    Main Board
>> 3. Can get into bios, but bios can't see hard drive...  Hard drive
>> doesn't turn on... Probably dead hard drive
>> 4. BIOS can see hard drive, but still screen doesn't come on, even in
>> safe mode...  Could be video controller, or,  lost OS on hard drive,
>> (but bios would tell you that).  You could try a windows repair at this
>> point, but I'd go to #5 first
>> 5. Unplug every usb device from main board in case the bios is trying to
>> boot from an attached USB device.
>> 6. Remove the hard drive and place in another computer to see if the
>> working OS can see the file system... No file system or hard drive, then
>> it's gone.
>> 7. If the OS can read the file system, then you could perform a windows
>> repair on the original system, if the Windows can see the file system
>> and allows it.
>>
>> Just some things to go on, but try #5 first if you haven't already, this
>> has worked several times for me.
>>
>> John
>>
>>
>>
>>
>>
>> On 3/1/2011 8:11 AM, Art Moore wrote:
>>> If there are any thoughts on how the system I "think"  crashed can be
>>> made whole I would welcome them also.
>>>
>>> Thanks,
>>> Art
>>>
>>> On Tuesday, March 1, 2011, Art Moore<cowboy at pcanswersinc.com>  wrote:
>>>> Windows Vista operating system.
>>>>
>>>> Art
>>>>
>>>> On Tuesday, March 1, 2011, Bob Rasmussen<ras at anzio.com>  wrote:
>>>>> What version of Windows?
>>>>>
>>>>> On Tue, 1 Mar 2011, Art Moore wrote:
>>>>>
>>>>>> I need help badly and hope there is somebody able an willing to offer some.
>>>>>>
>>>>>> I woke up this morning with a project of creating data files for exhibitors from a tradeshow.  Everything was setup yesterday so this would all be ready to go this morning and run smoothly - sure.
>>>>>>
>>>>>> My hard drive seems to have crashed since I cannot get it going.  The computer was left on all nite and this morning not a mouse could be found on the screen.  I reluctantly turned the thing off after trying CTRl-ALT-DELETE with no response.
>>>>>>
>>>>>> Now when I turn it on the hard drive lite does nothing and nothing comes on the screen.
>>>>>>
>>>>>> I have filePro on another computer but it really has not been set up to do this project but I can fix that (I hope).
>>>>>>
>>>>>> MY PROBLEM: getting filePro to work on the second computer.  It is an HP 64bit about 1.5 years old.   My filePro program is 5.0.xxx
>>>>>>
>>>>>> The filePro functions of its screen, creating processes, screens and etc. seem to work okay.  I can get to a user menu but it does not run the functions. When I try to work with data from either 'B' on the filePro menu or a user menu I get the following error:
>>>>>>
>>>>>> the instruction at ############### referenced memory at #############  the memory could not be read from  (it ends there).  Then Windows says dClerk and etc. have stopped running.
>>>>>>
>>>>>> PLEASE tell me this is something fixable.
>>>>>>
>>>>>> THANK YOU IN ADVANCE!!!!!!!
>>>>>>
>>>>>> Art Moore
>>>>>>
>>>>>> PS: I have never upgraded my filePro version because for my needs what I had (have) was (is) doing the job.
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>>>>>>
>>>>> Regards,
>>>>> ....Bob Rasmussen,   President,   Rasmussen Software, Inc.
>>>>>
>>>>> personal e-mail: ras at anzio.com
>>>>>   company e-mail: rsi at anzio.com
>>>>>            voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
>>>>>              fax: (US) 503-624-0760
>>>>>              web: http://www.anzio.com
>>>>>   street address: Rasmussen Software, Inc.
>>>>>                   10240 SW Nimbus, Suite L9
>>>>>                   Portland, OR  97223  USA
>>>>>
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