EMERGENCY PROBLEM: Starting filePro

[Art Moore]

John,

THANK YOU VERY MUCH for your suggestions.  I really appreciate the
time and effort you obviously put into your reply. I will try some of
those.  But, my main thing now is to try and get things running on the
new system.  Any thoughts on the memory error I get when trying to
access the data?    Thanks, Art

On Tuesday, March 1, 2011, John Sica <john at chrismanncomputer.com> wrote:
> 1. No power when turned on...    Power supply
> 2. If power turns on and can't get into BIOS (ie "F2" "F10" or
> "DEL"...    Main Board
> 3. Can get into bios, but bios can't see hard drive...  Hard drive
> doesn't turn on... Probably dead hard drive
> 4. BIOS can see hard drive, but still screen doesn't come on, even in
> safe mode...  Could be video controller, or,  lost OS on hard drive,
> (but bios would tell you that).  You could try a windows repair at this
> point, but I'd go to #5 first
> 5. Unplug every usb device from main board in case the bios is trying to
> boot from an attached USB device.
> 6. Remove the hard drive and place in another computer to see if the
> working OS can see the file system... No file system or hard drive, then
> it's gone.
> 7. If the OS can read the file system, then you could perform a windows
> repair on the original system, if the Windows can see the file system
> and allows it.
>
> Just some things to go on, but try #5 first if you haven't already, this
> has worked several times for me.
>
> John
>
>
>
>
>
> On 3/1/2011 8:11 AM, Art Moore wrote:
>> If there are any thoughts on how the system I "think"  crashed can be
>> made whole I would welcome them also.
>>
>> Thanks,
>> Art
>>
>> On Tuesday, March 1, 2011, Art Moore<cowboy at pcanswersinc.com>  wrote:
>>> Windows Vista operating system.
>>>
>>> Art
>>>
>>> On Tuesday, March 1, 2011, Bob Rasmussen<ras at anzio.com>  wrote:
>>>> What version of Windows?
>>>>
>>>> On Tue, 1 Mar 2011, Art Moore wrote:
>>>>
>>>>> I need help badly and hope there is somebody able an willing to offer some.
>>>>>
>>>>> I woke up this morning with a project of creating data files for exhibitors from a tradeshow.  Everything was setup yesterday so this would all be ready to go this morning and run smoothly - sure.
>>>>>
>>>>> My hard drive seems to have crashed since I cannot get it going.  The computer was left on all nite and this morning not a mouse could be found on the screen.  I reluctantly turned the thing off after trying CTRl-ALT-DELETE with no response.
>>>>>
>>>>> Now when I turn it on the hard drive lite does nothing and nothing comes on the screen.
>>>>>
>>>>> I have filePro on another computer but it really has not been set up to do this project but I can fix that (I hope).
>>>>>
>>>>> MY PROBLEM: getting filePro to work on the second computer.  It is an HP 64bit about 1.5 years old.   My filePro program is 5.0.xxx
>>>>>
>>>>> The filePro functions of its screen, creating processes, screens and etc. seem to work okay.  I can get to a user menu but it does not run the functions. When I try to work with data from either 'B' on the filePro menu or a user menu I get the following error:
>>>>>
>>>>> the instruction at ############### referenced memory at #############  the memory could not be read from  (it ends there).  Then Windows says dClerk and etc. have stopped running.
>>>>>
>>>>> PLEASE tell me this is something fixable.
>>>>>
>>>>> THANK YOU IN ADVANCE!!!!!!!
>>>>>
>>>>> Art Moore
>>>>>
>>>>> PS: I have never upgraded my filePro version because for my needs what I had (have) was (is) doing the job.
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>>>>>
>>>> Regards,
>>>> ....Bob Rasmussen,   President,   Rasmussen Software, Inc.
>>>>
>>>> personal e-mail: ras at anzio.com
>>>>   company e-mail: rsi at anzio.com
>>>>            voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
>>>>              fax: (US) 503-624-0760
>>>>              web: http://www.anzio.com
>>>>   street address: Rasmussen Software, Inc.
>>>>                   10240 SW Nimbus, Suite L9
>>>>                   Portland, OR  97223  USA
>>>>
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