HELP

[Richard Kreiss]

Richard
Sent from my iPhone

On Apr 12, 2011, at 12:16 PM, Nancy Palmquist <nlp at vss3.com> wrote:

> John,
> 
> I find keeping the menus printed out will connect the User with the 
> required programming most easily.  The user tells me what menu and 
> option and I can then find the menu option and see what programming is 
> running to review processing.
> 
> I have found that trying to keep all the programming in a printed form 
> is a losing battle, especially on such a large project.
> 
> I found a trick to help both the customer and myself find a report we 
> need to run or review and this might help.  I put a list of keystrokes 
> in the upper right hand corner of every report that stays in house.  For 
> example, in the corner you may see this (557)
> That indicates from the main menu hit 5 then 5 then 7 to run this report.
> 
> Now I can train the user to read that code - instead of asking "How do I 
> run the Year End Journal?" where do I go to print the "Customer Sales 
> Report".  If they have an issue, then can tell me the code and I know 
> exactly what report is at question.
> 
> Of course, output that is distributed outside the company, such as 
> invoices, statements, and the like would not have such a weird thing in 
> the corner but maybe you are ok with that also.
> 
I do some similar with invoices be placing the in-house order # printed in a 4 point type.  This is also done on all labels attached to product. Too small to be read without a magnifying glass. 

Richard



> I like the help file instruction, it is very useful.
> 
> Nancy
> 
> On 4/8/2011 4:37 PM, John Kerr wrote:
>> I am having trouble keeping track of everything having to do with filepro.
>> I am trying to find a solution to organize/manage reports, selections,
>> user menus so we can determine what does what.
>> I have some 300 user menus, some 3000 reports and selections, etc.  I am
>> losing control of information for my people.  I
>> am sure I can develope something but would rather find someone that has
>> already solved the problem.  I can forsee that it would take me a year
>> or more
>> to develope something myself that works.  Need some HELP.
>> 
>> johnkerr at combotronicsinc.com
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> 
> -- 
> Nancy Palmquist         MOS&  filePro Training Available
> Virtual Software Systems    Web Based Training and Consulting
> PHONE: (412) 835-9417           Web site:  http://www.vss3.com
> 
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