HELP

[Nancy Palmquist]

John,

I find keeping the menus printed out will connect the User with the 
required programming most easily.  The user tells me what menu and 
option and I can then find the menu option and see what programming is 
running to review processing.

I have found that trying to keep all the programming in a printed form 
is a losing battle, especially on such a large project.

I found a trick to help both the customer and myself find a report we 
need to run or review and this might help.  I put a list of keystrokes 
in the upper right hand corner of every report that stays in house.  For 
example, in the corner you may see this (557)
That indicates from the main menu hit 5 then 5 then 7 to run this report.

Now I can train the user to read that code - instead of asking "How do I 
run the Year End Journal?" where do I go to print the "Customer Sales 
Report".  If they have an issue, then can tell me the code and I know 
exactly what report is at question.

Of course, output that is distributed outside the company, such as 
invoices, statements, and the like would not have such a weird thing in 
the corner but maybe you are ok with that also.

I like the help file instruction, it is very useful.

Nancy

On 4/8/2011 4:37 PM, John Kerr wrote:
> I am having trouble keeping track of everything having to do with filepro.
> I am trying to find a solution to organize/manage reports, selections,
> user menus so we can determine what does what.
> I have some 300 user menus, some 3000 reports and selections, etc.  I am
> losing control of information for my people.  I
> am sure I can develope something but would rather find someone that has
> already solved the problem.  I can forsee that it would take me a year
> or more
> to develope something myself that works.  Need some HELP.
>
> johnkerr at combotronicsinc.com
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-- 
Nancy Palmquist         MOS&  filePro Training Available
Virtual Software Systems    Web Based Training and Consulting
PHONE: (412) 835-9417           Web site:  http://www.vss3.com