OT: EMERGENCY: I NEED YOUR HELP

[Bob Rasmussen]

There's a good chance the USB-to-serial adapted you have does not provide 
a Vista driver. Furthermore, if you solve that problem, there's a good 
chance there is not a Vista-compatible driver for the scanner. Any scanner 
old enough to have a serial port...

You can get a pretty good scanner for under $100 at any Office Max, 
Staples, Best Buy, etc.

On Mon, 3 May 2010, Art Moore wrote:

> I understandethis is a filePro forum but I need emergency help.  Please forgive me for this post if it is all that out of place.
> 
> I am the nite before a convention is to open and a computer I use has gone bad.  Won't start. If it does it hangs. Given up on it.
> 
> Now trying to make another computer do something the other did.  Having trouble.
> 
> New system I am using is Windows Vista Home Premium on a Toshiba .
> 
> The program I am trying to use reads data from a scanner.  The scanner connects to the computer via a cable which has a 9 pin serial port.  On the other computer I used a USB to Serial converter cable so they would connect and all worked fine.
> 
> Using all the same equipment and cables on the Vista I get the message USB-Serial Adapter Driver needed to be installed but cannot be found.  I have no CD for the adapter it didn't come with one. Windows had no suggestions on how to solve problem.
> 
> I have used Google and gone to Microsoft to find a driver but it is beyond me and the time I have to figure it out.
> 
> Any suggestions on how to resolve this would be greatly appreciated.
> 
> Thanks and I know I am making some unhappy but I am desperate. Please forgive me.  THANK YOU      Art Moore
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Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

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