EMERGENCY: I NEED YOUR HELP

[Bob Thomason]

Art,

I have had a similar problem with windows 7.  I ordered a usb to serial 
adapter from one company....because is was cheaper.....and never got it to 
work.  Then I order one from cables-to-go.....a little more 
expensive.....and got this one to work........finally.

Bottom line is using a usb-to-serial or usb-to-parrallel adapter can be a 
real challenge.  There are way to many possible issues.

Best of luck.

Regards,
Bob
----- Original Message ----- 
From: "Art Moore" <cowboy at pcanswersinc.com>
To: <filepro-list at lists.celestial.com>
Sent: Monday, May 03, 2010 5:29 PM
Subject: OT: EMERGENCY: I NEED YOUR HELP


>I understandethis is a filePro forum but I need emergency help.  Please 
>forgive me for this post if it is all that out of place.
>
> I am the nite before a convention is to open and a computer I use has gone 
> bad.  Won't start. If it does it hangs. Given up on it.
>
> Now trying to make another computer do something the other did.  Having 
> trouble.
>
> New system I am using is Windows Vista Home Premium on a Toshiba .
>
> The program I am trying to use reads data from a scanner.  The scanner 
> connects to the computer via a cable which has a 9 pin serial port.  On 
> the other computer I used a USB to Serial converter cable so they would 
> connect and all worked fine.
>
> Using all the same equipment and cables on the Vista I get the message 
> USB-Serial Adapter Driver needed to be installed but cannot be found.  I 
> have no CD for the adapter it didn't come with one. Windows had no 
> suggestions on how to solve problem.
>
> I have used Google and gone to Microsoft to find a driver but it is beyond 
> me and the time I have to figure it out.
>
> Any suggestions on how to resolve this would be greatly appreciated.
>
> Thanks and I know I am making some unhappy but I am desperate. Please 
> forgive me.  THANK YOU      Art Moore
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