filepro & 64 bit os

[Richard Kreiss]

> -----Original Message-----
> From: Kenneth Brody [mailto:kenbrody at spamcop.net]
> Sent: Thursday, January 07, 2010 3:45 PM
> To: rkreiss at gccconsulting.net
> Cc: 'filePro List'
> Subject: Re: filepro & 64 bit os
> 
> On 1/7/2010 3:33 PM, Richard Kreiss wrote:
> > One of my clients is having a problem with speed.
> >
> > Windows Server 2008 64 bit quad processor.  Workstations Win xp pro 32
bit.
> >
> > Problem: Exit a menu option, take 12 seconds to get to menu on local
network
> > even when connected through a gigabit port.
> >
> > When connected through terminal server, exiting back is normal.
> >
> > Has anyone seen this problem when running 64 bit server OS?
> >
> > Any suggestions as to what might cause this problem.
> 
> Sounds like a network issue, since running it on the server itself works
fine.
> 
> How is the speed entering the program, and running the program itself?
> 
> Is it only exiting that's the problem?
> 
> If you run from the command prompt, is it still slow exiting the program?
> (ie: is the problem exiting the program, or returning to the menu?)
> 
> --
> Kenneth Brody

Ken,

The first thing that is run is a login program executed from a batch file.
Once the user has been verified, the primary menu is called.  This program
seems to run fairly quickly.  

Once a menu is selected and an option taken, the program are slow to load
and very slow to exit back to the menu.

As I replied to Ernie, they just turned off Norton AV and fp is running
faster.  I had previously asked them about any AV program they might be
running and was always told that this wasn't the cause.  Apparently it is.

They are contacting their system people about reconfiguring Norton to ignore
filePro.

Richard