Odd happening

Brian K. White brian at aljex.com
Wed Feb 24 18:35:43 PST 2010


On Wed, 2010-02-24 at 16:01 -0500, Richard Kreiss wrote:
> 
> > -----Original Message-----
> > From: Kenneth Brody [mailto:kenbrody at spamcop.net]
> > Sent: Wednesday, February 24, 2010 3:40 PM
> > To: rkreiss at gccconsulting.net
> > Cc: filepro-list at lists.celestial.com
> > Subject: Re: Odd happening
> > 
> > On 2/24/2010 3:30 PM, Richard Kreiss wrote:
> > > Have a client who sold his business.  On January 31st the system,
> server,
> > > workstations&  printers were moved to the new location.
> > >
> > > EDI orders were processed and the ASN's&  Invoices sent during the week
> of
> > > February 1st..
> > >
> > > Last week they went in to check on regular invoices, and to check on edi
> > > order details received from 2/1 thru 2/19 and found that they were all
> > > missing.
> > [...]
> > 
> > My first thought is that someone did a restore of the 31-Jan backup on
> 20-Feb.
> > 
> > Was anything noted missing during the 1-Feb through 19-Feb timeframe?
> (eg:
> > on the 18th, was the data still there?)
> > 
> > --
> > Kenneth Brody
> 
> Ken
> 
> Everything that was done after the 31st is missing,.  This includes changes
> to invoice forms showing the address.

What he _asked_ was, on Feb 2, or 3, or 18, or any of the days between
Feb 1 to Feb 19, did anyone notice any data missing? Not what does
anyone notice today. (anything mind you, not just these edi orders.)

Pretend like you are a programmer talking to another programmer.

I would add, is all data set back to the same point or just one file?
How exactly is it being determined that the data is missing? Are you
merely trusting some index or have you looked at records by record
number and proven they're really not there?
Have you looked for corrupt records or indexes? Rebuilt indexes?
Did you by chance make a copy of the data from the server to a
workstation on Jan30, or make a copy on the same server, and it got used
on the new server instead of the correct dataset?

Did you do the move or someone who is not 100% familiar with filepro?
Someone who doesn't really know filepro but just looks at the batch file
under the icon could think they know more than they do and if there are
multiple copies of the data around something like this could happen.

Also, since this is windows... Could that wonderful thing called system
restore points have been invoked somehow?

-- 
bkw



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