Odd happening
John Esak
john at valar.com
Wed Feb 24 14:02:06 PST 2010
If the "new consultants" did by chance restore without consulting you. Take
as much documentation as you can. They need to compensate you for every
penny of your time and hassle fixing them back up.
John
> -----Original Message-----
> From: filepro-list-bounces+john=valar.com at lists.celestial.com
> [mailto:filepro-list-bounces+john=valar.com at lists.celestial.co
m] On Behalf Of Kenneth Brody
> Sent: Wednesday, February 24, 2010 4:39 PM
> To: rkreiss at gccconsulting.net
> Cc: filepro-list at lists.celestial.com
> Subject: Re: Odd happening
>
> On 2/24/2010 4:01 PM, Richard Kreiss wrote:
> [...]
> >>> Last week they went in to check on regular invoices, and
> to check on edi
> >>> order details received from 2/1 thru 2/19 and found that
> they were all
> >>> missing.
> >> [...]
> >>
> >> My first thought is that someone did a restore of the
> 31-Jan backup on
> > 20-Feb.
> >>
> >> Was anything noted missing during the 1-Feb through 19-Feb
> timeframe?
> > (eg:
> >> on the 18th, was the data still there?)
> > Ken
> >
> > Everything that was done after the 31st is missing,. This
> includes changes
> > to invoice forms showing the address.
>
> That points even more to the "someone restored from the
> backup" scenario.
> It's not just new records added since a given date that
> disappeared, but
> modified output formats reverted to their previous state. That's not
> "missing" data.
>
> > I would agree with your that someone might have done a
> restore but don't
> > know why they would have.
>
> "Ours not to wonder why..."
>
> [...]
>
> --
> Kenneth Brody
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