Printer Problem

[Scott Walker]

-----Original Message-----
From: filepro-list-bounces at lists.celestial.com
[mailto:filepro-list-bounces at lists.celestial.com] On Behalf Of
markw at electromotor.com
Sent: Friday, August 13, 2004 2:48 AM
To: filepro-list at lists.celestial.com
Subject: Printer Problem


Hi All,
 
I have been away from the list for a while...I guess I need to read this
list everyday and it might make me smarter...lol.
 
I have Filepro version 4.8.10 on a RH Linux 7.2 machine.
I use the print command:  'lpr -P<printer name>' in Filepro's Printer
Maintenance.
 
For the past four years we have had no problems sending print jobs to
networked and local printers.  About two weeks ago all print jobs
stopped working when initiated from Filepro.  
My first step in troubleshooting was to try the print command at the
command prompt....no problem printer works.  Next step was to login as
root, enter filepro and try printing....all print jobs are sent and
printed.  
If logged in as regular user no print jobs are spooled, but logged in as
root they spool.
I have been trying everything within my knowledge of the OS to try and
pinpoint the problem, but I do not think it is OS related.  The problem
seems to be within Filepro.
I have tried resetting perms and ownership, reinstalled Filepro over the
existing Filepro and looking for possible corrupted files.  So far no
remedy.
I've been working on this one problem for the past two weeks and
starting to question my sanity.    :-)
 
Feel free to comment...especially if you may have a solution to this
problem.  Any help will be greatly appreciated and thank you in advance.
 
Regards,
 
Mark Welborn
Network Administrator
Electro-Motor, Inc.
WEBSITE:   <http://www.electromotor.com> http://www.electromotor.com 
 
 
Mark,
 
When you sent a print job to the printer from the command line were you
logged in as root?
 
If yes,  what happens when you log in as a regular user and try to send
a print job to the printer from the command line?
 
 
Regards,
 
 
Scott
 
Scott Walker
RAM Systems Corp.
PO Box 1778
Davidson, NC 28036
Ph: (704) 896-6549
Fx: (704) 896-7458
Email:  scottw1 at alltel.net 

 

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