Printer Problem
markw at electromotor.com
markw at electromotor.com
Thu Aug 12 23:48:12 PDT 2004
Hi All,
I have been away from the list for a while...I guess I need to read this list everyday and it might make me smarter...lol.
I have Filepro version 4.8.10 on a RH Linux 7.2 machine.
I use the print command: 'lpr -P<printer name>' in Filepro's Printer Maintenance.
For the past four years we have had no problems sending print jobs to networked and local printers. About two weeks ago all print jobs stopped working when initiated from Filepro.
My first step in troubleshooting was to try the print command at the command prompt....no problem printer works. Next step was to login as root, enter filepro and try printing....all print jobs are sent and printed.
If logged in as regular user no print jobs are spooled, but logged in as root they spool.
I have been trying everything within my knowledge of the OS to try and pinpoint the problem, but I do not think it is OS related. The problem seems to be within Filepro.
I have tried resetting perms and ownership, reinstalled Filepro over the existing Filepro and looking for possible corrupted files. So far no remedy.
I've been working on this one problem for the past two weeks and starting to question my sanity. :-)
Feel free to comment...especially if you may have a solution to this problem. Any help will be greatly appreciated and thank you in advance.
Regards,
Mark Welborn
Network Administrator
Electro-Motor, Inc.
WEBSITE: http://www.electromotor.com
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