Newbie advice

[Nancy Palmquist]

Jeff,

I would post that the manual is very clear on what version a technique 
or command was added, so you should not have issues there.  I recommend 
the on-line manual from their web site as the best place to check out 
commands.

I would also print out the menus that are used in his software. Use the 
menu info as an index to the files and processes that are running.

I teach my customers to give me the menu keystrokes to get to a 
particular options when they are asking for help.  Then I can check the 
menu to see what file and processing is running.

FYI for ALL - Just an aside on reports, I started adding the keystroke 
sequence on all in-house reports in the upper right hand corner, it 
saved time and it really helped my customers when they had a paper copy 
of a report and forgot how they ran it.  So it might have R17 which 
means they would hit R 1 7 to get the report to start.

Hope that helps.

Nancy

On 6/7/2021 8:59 PM, Jeff Bandle via Filepro-list wrote:
> Hi All -
>
>     Long time lurker on this list but I'm compelled to ask for some advice.
> A few weeks ago Nancy posted a notice that a long time FilePro programmer,
> George Simon had unexpectedly passed away.  I knew George from working with
> him the last 10 years, assisting him on the FlowerSoft Silver application
> used by quite a few independent flower shops throughout the US.  I didn't do
> any FilePro development but helped by providing standalone applications
> George called to handle things such as decrypting wire orders and processing
> credit card transactions.
>
>   
>
>    George's sudden passing has left these shops in an unsupported situation
> and I've agreed to see if I can take this on in a very limited manner to at
> least buy time for these shops to move onto another solution.  I've been
> working with Nancy and the fptech folks and have gotten a 6.0 license for
> the newest FilePro development environment.  In researching the installed
> FlowerSoft software at several difference locations, it looks like George
> included the source code with the executable bits.
>
>   
>
>    What I'm asking is advice/guidance on the best way to proceed with ramping
> up on FilePro so I can at least try to diagnose issues if they were
> reported.  George and I had talked about me helping him and he was going to
> provide guidance but sadly that never happened before his passing.  A
> complicating factor is George was on FilePro 5.0 and I guess there are
> potential conflicts if I use the 6.0 version that I will have to watch out
> for.
>
>   
>
>    I apologize up front if this is too vague.  I've programmed in C, C++ and
> C# along with MySQL and MS SQL, so I have a fair amount of programming
> experience.  I've looked at the training materials available on the fptech
> site but what I've seen seems to be geared for starting from scratch, not
> how to support an existing project.
>
>   
>
> Thanks in advance for any tips.  I would like to have a setup where I make
> changes on my local development machine and then role those changes to the
> customer system, but maybe that isn't a good way to do it.  Any thoughts on
> a recommendation for setting up a support "lab" would be very helpful.
>
>   
>
> Best regards,
>
>   
>
> Jeff Bandle
>
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-- 
Nancy Palmquist         MOS & filePro Training Available
Virtual Software Systems    Web Based Training and Consulting
PHONE: (412) 835-9417           Web site:  http://www.vss3.com

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