Printwiz Email Config

[Jason Garner]

I have dealt with something similar. You are going to need to add an
SPF text record to the DNS hosting abcdomain.com.au which says that
mail.optusnet.au is an authorized mail sender of abcdomain.com.au.

Its going to look something like this.

Host=@
Txt Value=v=spf1 a mx include:optusnet.au include:_spf.optusnet.au ~all
TTL=1 hour

Your domain hosting provider should have documentation on this and may help
you implement it.

I dont think there is anything Print Wizard can do. The IT departments of
the recipients that reject your emails are enforcing SPF and rejecting if
they dont match.

If they are enforcing DKIM, you may also have to add another DNS TXT record
that stamps each message with a digital signature.

For more information, just google the terms SPF, DKIM and DMARC

Hope this helps.

On Thu, Feb 11, 2021 at 3:08 AM <filepro-list-request at lists.celestial.com>
wrote:

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> Today's Topics:
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>    1. Printwiz Email Config (SCott Smith)
>    2. Printwiz Email Config (scott.filepro at gmail.com)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 11 Feb 2021 10:48:23 +1000
> From: "SCott Smith" <scott.filepro at gmail.com>
> To: <filepro-list at lists.celestial.com>
> Subject: Printwiz Email Config
> Message-ID: <099501d7000f$9bae9ba0$d30bd2e0$@gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi all
>
>
>
> I've been using printwiz for a long time now and for the most part I?m a
> very happy customer, but now I?m having a bit of an issue. When sending
> email SMTP setup going thru our ISP in this case mail.optusnet.au thru
> port 25, this works as expected but we have issues with some emails not
> being delivered. This is because (DKIM) the account we are sending from is
> our website accounts dept email eg. (accounts at abcdomain.com.au <mailto:
> accounts at abcdomain.com.au> ) and the sending smtp are different (
> mail.optusnet.au), therefor some mail servers don?t like it as its seen
> as in-valid because the sender & mail host are different, and this also
> causes a lower score for spam filtering, and some major servers are just
> rejecting as a non-valid email sender.
>
>
>
> I want it to send from our webserver, but if I use the SMTP as
> mail.abcdomain.com.au port 587 ( Non-SSL) but uses username/password.
>
> Using Print Wizard ver 4.2.0.87 and yes, I've triple check
> username/password, and before someone asks, Yes the account is working
> perfect from phones, tablets, & computers.
>
>
>
> TESTING
>
> Print Wizard ver 4.2.0.87
>
> Using edit settings > email setup> Test email
>
>
>
> I get :-
>
> (non-SSL) port 587 with authorisation (sending email to itself - accounts@******.com.au
> <mailto:accounts@******.com.au>  )
>
>
>
> Email test failed with status :SMTP send failed Debug: Processing email
> with no attachments Server is mail.******.com.au, port 587 Authenticating
> user accounts@******.com.au <mailto:accounts@******.com.au>  Connected
> successfully to host mail.******.com.au SMTP failure: Socket Error # 10053:
> Software caused connection abort.
>
>
>
> (non-SSL) port 587 with authorisation (sending email -
> abc at different.email.com.au <mailto:abc at different.email.com.au>  )
>
>
>
> Email test failed with status :SMTP send failed Debug: Processing email
> with no attachments Server is mail.******.com.au, port 587 Authenticating
> user accounts@******.com.au <mailto:accounts@******.com.au>  Connected
> successfully to host mail.******.com.au SMTP failure: Connection Closed
> Gracefully.
>
>
>
>
>
> When I change the port to 465 (SSL) with authorisation & SSL/TLS
>
> Program just hangs? still waiting ?.
>
>
>
>
>
> This problem is highlighted in the instance for the laptop as it's
> connection can be anywhere. (any ISP, hotel connection, or 5g from a telco).
>
>
>
> TESTING ATTEMPTS:
>
>
>
> Ive now setup 3 different email/domain with different Webhosting providers
> on different servers with much the same results.
>
>
>
>
>
> In doing some testing I can send when I when I setup an email gateway like
> sendgrid. This is where I can setup a remote mail exchange, printwiz
> connects to sendgrid server, and then send via them?. But this fails at the
> heart of my issue, as in to send the email from our own mail server so as
> the DKIM show it coming from the same smtp server as the email sender and
> bonus points as SSL secure.
>
>
>
> It seems as if it?s a bug in the code. The program seems to work from a
> non-secure & non-authenticated user perfectly. But ask it to use SSL or
>
>
>
> I?m looking for advice from the community to see if anyone has had this
> issue before?
>
>
>
> And Yes, I?ve asked the program makers ? I'll see what I can do, but it'll
> be chargeable at $150 per hour ? but before going down the road of paying
> for the makers to fix their own product.
>
>
>
>
>
> Thanks
>
>
>
> Scott Smith
>
>
>
>
>
> Systems Manager
>
> 0412 984 982
>
>
>
>
>
>
>
>
>
>
>
> --
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
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> ------------------------------
>
> Message: 2
> Date: Thu, 11 Feb 2021 10:58:37 +1000
> From: <scott.filepro at gmail.com>
> To: <filepro-list at lists.celestial.com>
> Subject: Printwiz Email Config
> Message-ID: <09a501d70011$092a7360$1b7f5a20$@gmail.com>
> Content-Type: text/plain;       charset="US-ASCII"
>
> Hi all
>
> I've been using printwiz for a long time now and for the most part I'm a
> very happy customer, but now I'm having a bit of an issue. When sending
> email SMTP setup going thru our ISP in this case mail.optusnet.au thru
> port
> 25, this works as expected but we have issues with some emails not being
> delivered. This is because (DKIM) the account we are sending from is our
> website accounts dept email eg. (accounts at abcdomain.com.au) and the
> sending
> smtp are different (mail.optusnet.au), therefor some mail servers don't
> like
> it as its seen as in-valid because the sender & mail host are different,
> and
> this also causes a lower score for spam filtering, and some major servers
> are just rejecting as a non-valid email sender.
>
> I want it to send from our webserver, but if I use the SMTP as
> mail.abcdomain.com.au port 587 ( Non-SSL) but uses username/password.
> Using Print Wizard ver 4.2.0.87 and yes, I've triple check
> username/password, and before someone asks, Yes the account is working
> perfect from phones, tablets, & computers.
>
> TESTING
> Print Wizard ver 4.2.0.87
> Using edit settings > email setup> Test email
>
> I get :-
> (non-SSL) port 587 with authorisation (sending email to itself -
> accounts@******.com.au )
>
> Email test failed with status :SMTP send failed Debug: Processing email
> with
> no attachments Server is mail.******.com.au, port 587 Authenticating user
> accounts@******.com.au Connected successfully to host mail.******.com.au
> SMTP failure: Socket Error # 10053: Software caused connection abort.
>
> (non-SSL) port 587 with authorisation (sending email -
> abc at different.email.com.au )
>
> Email test failed with status :SMTP send failed Debug: Processing email
> with
> no attachments Server is mail.******.com.au, port 587 Authenticating user
> accounts@******.com.au Connected successfully to host mail.******.com.au
> SMTP failure: Connection Closed Gracefully.
>
>
> When I change the port to 465 (SSL) with authorisation & SSL/TLS
> Program just hangs. still waiting ..
>
>
> This problem is highlighted in the instance for the laptop as it's
> connection can be anywhere. (any ISP, hotel connection, or 5g from a
> telco).
>
> TESTING ATTEMPTS:
>
> Ive now setup 3 different email/domain with different Webhosting providers
> on different servers with much the same results.
>
>
> In doing some testing I can send when I when I setup an email gateway like
> sendgrid. This is where I can setup a remote mail exchange, printwiz
> connects to sendgrid server, and then send via them.. But this fails at the
> heart of my issue, as in to send the email from our own mail server so as
> the DKIM show it coming from the same smtp server as the email sender and
> bonus points as SSL secure.
>
> It seems as if it's a bug in the code. The program seems to work from a
> non-secure & non-authenticated user perfectly. But ask it to use SSL or
>
> I'm looking for advice from the community to see if anyone has had this
> issue before?
>
> And Yes, I've asked the program makers " I'll see what I can do, but it'll
> be chargeable at $150 per hour " but before going down the road of paying
> for the makers to fix their own product.
>
>
> Thanks
>
> Scott Smith
>
>
> Systems Manager
> 0412 984 982
>
>
>
>
>
> --
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>
>
>
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>
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>
> End of Filepro-list Digest, Vol 205, Issue 8
> ********************************************
>


-- 
Jason Garner
Systems Administrator

1801 Oberlin Rd, Suite 204
Middletown, PA 17057
Work   717-985-1122 x 1139
Mobile 717-645-3521
<tim.barr at evalsvs.com>jason.garner at evalsvs.com
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