report not printing

[Nancy Palmquist]

Scott,

That is always a problem.  One solution is to try to train the employees 
but that never works 100%.

Another is to move the user or report to another place.  This is a bit 
of work but something has to happen differently.

It is possible to skip locked records - I believe these is a environment 
variable for that.  But that will omit the data the user might be 
sitting on.

Is the user in the file running the report or just locking a record in 
that file?

You said cron job so I am guessing a Linux/Unix but if it is Windows I 
always setup my scheduled tasks to abort after XX hours and then you do 
not get output.  I hate them hanging around.  On Linus/Unix I am not 
sure you have that option.

Let me give you a data entry situation that works for me.  I have 50 
users that are ordering things from a file.  Instead of having them 
running around in that file, they are in a work file that holds no 
data.  The file has just a few bits of data, and it pulls in everything 
else then writes it all back.  This keeps everyone out of the way so the 
main file is not so busy.

This has worked well.  You can manage reports along the same line, if 
you are able to do lookups and process the data from there to print.  
Complex selections and sorts might be an issue but it depends on the report.

Nancy



On 1/21/2020 1:34 PM, scooter6--- via Filepro-list wrote:
> We have an automated (cron job) report that runs M-F at 5:15pm
>
> Unfortunately there can be users in the file this report generates from and
> thus the report can't finish - when this happens, sometimes the report
> doesn't print at all once the record becomes unlocked
> I can see that the job finished it just doesn't print (sometimes)
>
> Is there a filepro or printer setting than can be adjusted to make sure the
> report prints once the record is unlocked
> This hasn't ever really been an issue until recently for some reason -
> nothing in the actual report/job has changed at all
>
> thanks
> Scott
> PDM
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-- 
Nancy Palmquist         MOS & filePro Training Available
Virtual Software Systems    Web Based Training and Consulting
PHONE: (412) 835-9417           Web site:  http://www.vss3.com

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