Issue with Windows 10 Screen colors

Microlite filePro Mail List filepro at microlite.com
Tue Jan 7 10:45:22 PST 2020 

*** I got as far as paragraph three.
I would have expected nothing more. Taking the time to completely read and understand opinions other than your own does not appear to be in your general nature.

*** A few vendors from whom I used to purchase software started taking your approach.  They're no longer my vendors.
My flippant response to your flippant response would be that you have no vendors, since no vendor I know would be jumping to make 20 year old software work on modern platforms. That does not preclude the possibility that one exists. Just that I don't know of one.

*** By your logic, it would be acceptable to keep wallet-raping someone every time there's a new major update to Win10, since that's now their equivalent of a new OS version.  You try that, and let us know how it works for you.
Actually, my "logic" says that whenever changes caused by an operating system vendor break out-of-support software, the vendor is entitled to compensation to remediate the problem, as it is extra work that costs money to engineer and provide. But you are certainly free to misinterpret that in any fashion you desire. I won't try to stop you.

Tom Podnar
Microlite Corporation

----- Original Message -----
From: "Fairlight via Filepro-list" <filepro-list at lists.celestial.com>
To: filepro-list at lists.celestial.com
Sent: Tuesday, January 7, 2020 12:19:31 PM
Subject: Re: Issue with Windows 10 Screen colors

I got as far as paragraph three.

My response is thus:  Then the licensee has no obligation to continue
doing business with your company, and paying for 'upgrade' after
'upgrade'.  A few vendors from whom I used to purchase software started
taking your approach.  They're no longer my vendors.

By your logic, it would be acceptable to keep wallet-raping someone every
time there's a new major update to Win10, since that's now their equivalent
of a new OS version.  You try that, and let us know how it works for you.

Realistically, in the specific case of filePro, it probably just needed a
recompile.  Considering they have the devkit -anyway-, there's a near-zero
cost to providing modern binaries.  I've done more intensive things to
update compiled Perl, at no cost, so I'm not feeling very sympathetic
towards, "Oh noes, I need to recompile!"

Good luck with that outlook.  You do you.  I find people tend to frown upon
such behaviour, but whatever.

m->


On Tue, Jan 07, 2020 at 10:55:36AM -0500, Microlite filePro Mail List via Filepro-list thus spoke:
> I'm going to have to push back on your principle, or at least your silly and inaccurate analogy.
> 
> A software vendor has an obligation to keep a product running in perpetuity ON THE PLATFORM IT WAS WRITTEN FOR.
> 
> So if I write software for Windows 98 32 bit, and Windows 10 64 bit doesn't support Win98 32bit applications anymore, I've no obligation to make it work as is on that platform.
> I've agreed to make my Windows 98 version work on the platform you purchased it for, Windows 98. Not something that hasn't been invented yet.
> 
> Your choices are:
>  1 - Keep it running on a platform that supports what you purchased. Our agreement is intact.
>  2 - Purchase whatever I've got that runs on the platform you want to switch to.
>  3 - Buy something else.
> 
> It costs the vendor a lot of engineering time and money to support the newer platform.
> If you've gotten your money's worth on the old product, you are likely to want the new product and be willing to pay for it. If not, there is always door #3.
> 
> I'm going to have to agree with Nancy here. I'm well aware of development costs for volume software.
> 
> In our case I WILL update you to a product that hasn't been invented yet, IF I end up supporting that platform and IF you maintain a Support Subscription.
> 
> Tom Podnar
> Microlite Corporation
> 
> 
> ----- Original Message -----
> From: "Fairlight via Filepro-list" <filepro-list at lists.celestial.com>
> To: filepro-list at lists.celestial.com
> Sent: Tuesday, January 7, 2020 9:57:30 AM
> Subject: Re: Issue with Windows 10 Screen colors
> 
> Actually, why should we agree to that?
> 
> That's like saying GM isn't responsible for making sure their cars
> (which you purchased) are capable of driving on asphalt instead of
> concrete.
> 
> If people purchased software in good faith, it should be usable in
> perpetuity, or they should be upgraded for free.  I've expired product
> versions and forced upgrades, but the difference is that my old stuff
> doesn't stop working; it's an optional upgrade, and the only way you'll
> get support, but nothing prevents the old versions from working.
> 
> Hell, I replace old binary versions of programs with the script version,
> if it's an issue.
> 
> No, I wouldn't agree on principle.
> 
> m->
> 
> 
> On Tue, Jan 07, 2020 at 09:13:28AM -0500, Nancy Palmquist via Filepro-list thus spoke:
> > Scott,
> > 
> > It may be time to update.  While I know those old versions work great and
> > have for over 20 years, you have to agree that filepro is not responsible to
> > make those old versions compatible with the hardware and operating systems
> > on the new computers.  Also, an investment in fptech so the filepro product
> > is viable for the future is a fabulous idea.  Your customer got his money's
> > worth out of 4.8.
> > 
> > Nancy
> > 
> > On 1/5/2020 8:03 PM, SCott Smith via Filepro-list wrote:
> > > So on a cmd prompt when trying to run eg. SITEPWD.exe you get a popup The
> > > version of this file is not compatible with the version of Windows. Check
> > > your version of the program, contact your software publisher.
> > > 
> > > running a 32bit windows 10 version ...
> > > 
> > > But as i mentioned haven't used these in forever so ...
> > > 
> > > Its just that all the other exe files are 32bit / 64bit compatible yet 3
> > > files on that ver media were not. I assume that these 3 files must be only
> > > 16 bit incarnations.
> > > 
> > > I wondered if any of these files were updated prior to the end of that the
> > > 4.8 version.
> > > 
> > > But as they service little to no purpose i would guess not.
> > > 
> > > Scott
> > > 
> > > On Sat, 4 Jan 2020 at 00:21, Fairlight <fairlite at fairlite.com> wrote:
> > > 
> > > > Win10 64-bit still runs 32-bit binaries.
> > > > 
> > > > Ancient 16-bit binaries will be deemed "not a Windows executable", but it
> > > > would say that explicitly if you open a command prompt and try running it
> > > > there where the window can't vanish.  32-bit should be fine.
> > > > 
> > > > What error message are you getting when you try running them at the command
> > > > prompt?
> > > > 
> > > > m->
> > > > 
> > > > On Fri, Jan 03, 2020 at 12:39:57PM +1000, Scott via Filepro-list thus
> > > > spoke:
> > > > > Hi all
> > > > > 
> > > > > 
> > > > > We are just starting to change from win 7 over to windows 10 and some
> > > > > clients are running ver 4.8.10 and the fpconfig.exe must have not been
> > > > > running for a long time as fpconfig.exe seems to be crashing that it's
> > > > not
> > > > > 64bit compatible.
> > > > > 
> > > > > Can anybody advice ...
> > > > > 
> > > > > Thanks
> > > > > Scott
> > > > > 
> > > > > 
> > > > > 
> > > > > 
> > > > > 
> > > > > 
> > > > > _______________________________________________
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> > > > > Filepro-list at lists.celestial.com
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> > > > > 
> > > > --
> > > > Audio panton, cogito singularis.
> > > > 
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> > -- 
> > Nancy Palmquist         MOS & filePro Training Available
> > Virtual Software Systems    Web Based Training and Consulting
> > PHONE: (412) 835-9417           Web site:  http://www.vss3.com
> > 
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-- 
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