Windows Issue

[Jason Garner]

Shot in the dark, but every once in a while for various reasons services
get installed with a specific account that does not have any permissions to
the executable files.

Maybe check the logon tab in the service properties panel for the FPLM
service and see if its set to logon as local system account and that "Allow
service to interact with desktop" is checked. Thats the only thing I can
think of.


On Wed, Jan 9, 2019 at 5:02 AM <filepro-list-request at lists.celestial.com>
wrote:

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>    1. FilePro - Windows issue (Richard Kreiss)
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> Message: 1
> Date: Tue, 8 Jan 2019 17:52:44 +0000
> From: Richard Kreiss <rkreiss at gccconsulting.net>
> To: "'filepro-list at lists.celestial.com'"
>         <filepro-list at lists.celestial.com>
> Subject: FilePro - Windows issue
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> DM6PR04MB4876CCFA0609A96B57B8320BB78A0 at DM6PR04MB4876.namprd04.prod.outlook.com
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>
> My client is running filePro 5.8.03 without issues.
>
> I installed both the 32 & 64 bit versions of 6.0.  fp60_64 and fp60_32.
> This is the same setup as 5.8.
>
> The first problem came with the license manager.  The service installed
> but would not start.  I got a Permission denied error message.
>
> Second, the desktop icon created does not display the filePro 6.0 icon.
>
> I have checked the security setting for the installs and they are the same
> as for 5.8.03.  When I reinstalled the 5.8.03 service, that started without
> a problem.
>
> My client assures me that nothing was update or changed.  Something has
> changed and I don't know what.  Any suggestions as to what I should be
> checking for?
>
> I tried point the shortcut icon to the 5.8.03 install, but the icon still
> will not appear for the 6.0 shortcut.
>
> Any suggestions will be greatly appreciated.
>
>
> Richard Kreiss
> GCC Consulting
>
>
>
>
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-- 
Jason Garner
Systems Administrator

1801 Oberlin Rd, Suite 204
Middletown, PA 17057
Work   717-985-1122 x 1139
Mobile 717-645-3521
<tim.barr at evalsvs.com>jason.garner at evalsvs.com
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