Help on Printer problem

[Richard Kreiss]

> -----Original Message-----
> From: Filepro-list [mailto:filepro-list-
> bounces+rkreiss=verizon.net at lists.celestial.com] On Behalf Of Richard Hane via
> Filepro-list
> Sent: Thursday, July 19, 2018 9:54 AM
> To: Filepro List <filepro-list at celestial.com>
> Cc: Wieslaw Ciezak <wciezak at deluxestitcher.com>
> Subject: Help on Printer problem
> 
> Good morning list,
> 
> Although I have been retired for over 3 years, I still get calls on filePro issues.
> And now a new one.
> 
> We have fpodbc 5.0.13, 16 user network version a Windows network.  We have
> about 9 printers on the system all HPs.  Most of these are HP-P1606dn.  We use
> fp printer definition HP-2100.  This has worked for over 15 years.
> 
> For some reason they decided to replace 2 of those printers with HP402DN.  All
> they did was unplug the old printers and plug in the new ones.  Now they get no
> response on the new printers.  I don't believe they get any error messages from
> fp or windows either.
> 
> Is there another printer type we should be using in filepro?  Anyone other
> suggestions welcome.

Where I have a client who is using different printers or want to direct the output to the users local printer, I make sure that all of these printers have the same name.  Usually it is System_Printer.  The printer's name can be changed on the Windows client.

Once this is done, make sure that filePro can print to it.  The attached computers may need to have HP's universal print driver installed or if it available a PCL5 driver.

Richard Kreiss
GCC Consulting


> 
> Thank you in advance,
> Rick Hane
> _______________________________________________
> Filepro-list mailing list
> Filepro-list at lists.celestial.com
> Subscribe/Unsubscribe/Subscription Changes
> http://mailman.celestial.com/mailman/listinfo/filepro-list