OT: Running filePro Output problem

Fairlight fairlite at fairlite.com
Wed Dec 16 09:14:10 PST 2015


Might be useful to know which software in specific, so everyone can avoid
it.  :)

Truly a bizarre situation.

mark->

On Wed, Dec 16, 2015 at 05:03:27PM +0000, Richard Kreiss via Filepro-list thus spoke:
> This is an interesting problem that occurred prior to my going on vacation.
> 
> FilePro 5.7 Windows, Server 2008, Window 7 or 8.1 on laptop.
> 
> A client called to advise that he was having problems running the Credit Card processing program.  This is a program that has worked for almost 5 years.
> 
> Records are selected for processing (in this case 10).  An XML file is created and transmitted encrypted.  Mark Luljak wrote the interface which worked perfectly.
> 
> Mark and I both checked and found that the transaction was send and a reply received.  Neither of us could see why there was a problem as the program worked perfectly from other computers.
> 
> My client finally told me that he had installed a password saving program the night before he tried to run he cards.  Once he deleted that program, everything worked properly.
> 
> I have no idea why this program caused a problem, but it did.  
> 
> So, if you run into a similar problem, remember to ask what new software has been installed on the client machine as well as the server.
> 
> 
> Richard Kreiss
> GCC Consulting
> 
> Office: 410-653-2813
> 
> 
> 
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