Lockfile Problem

[Harold Faulkner]

On 7/27/2013 2:21 PM, Jean-Pierre A. Radley wrote:
> Harold Faulkner propounded (on Sat, Jul 27, 2013 at 08:34:38AM -0500):
> | Hi,
> |
> | A friend in another state who uses a legal copy of Filepro to maintain
> | our reunion list has a problem with filepro.  For many months, every
> | time he starts filepro he cannot print anything because filepro thinks
> | there are two people using filepro, but he is the only one.
> |
> | This problem happens every time he tries to print from filepro.  He can
> | hit "?" and delete lockfile and after a few minutes filepro acts normal
> | and he can print.
> |
> | Whathave we done wrong? How do we correct the problem?
>
> I never heard of a one-user edition of filePro, so two active users
> shouldn't cause anything to hang.
>
> And I've never heard of filePro not printing for that reason.  What is
> the exact message he is seeing that claims that there's another user
> running interference?. And what Operating System?
>
>
Hi JP,

I have only bought one-user Filepro, and I have no problem printing. 
But the guy that takes care of our Navy Roster has one-user Filepro and 
within the last few months he has had trouble printing.  The problem is 
that Filepro thinks that there are two users, and it locks filepro so no 
printing can be done.  When we remove the lock, and wait a few minutes, 
it will print.

His computer is HP and he is running Windows 7 Basic Home Version.

Harold