Print table error message

[Richard Kreiss]

> -----Original Message-----
> From: filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com
> [mailto:filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com] On
> Behalf Of Kenneth Brody
> Sent: Monday, July 08, 2013 2:39 PM
> To: Richard Kreiss
> Cc: filepro-list at lists.celestial.com
> Subject: Re: Print table error message
> 
> On 7/8/2013 2:25 PM, Richard Kreiss wrote:
> > I had a call from one of my clients advising one of his clerks was
> > receiving a filePro error message;
> >
> > Windows server 2008
> > RDP
> > Windows 7
> > FilePro 5.6.10
> >
> > Print table not found for the default printer.
> 
> What is the exact error message?
> 
> What command was being run which gave that error?
> 
> > All users use the same batch file when logging in.  Other users were not
> having this problem.
> >
> > filePro clerk sessions ran without a problem.  The form to be printed is
> selected using filePro <F>orm key in IUA.
> >
> > Any ideas why this error would occur?
> >
> > The print job did print to the printer after a while.

Printed the collection letter properly.

I think filePro reverted to the default print table which is for the Ricoh.

Richard