License

[Dennis Diller]

I have figured away to limit concurrent logins by a user.
I am not using license manager just filepro version 5.6.07D4
My questions now are.
1) What is license manager and it's advantages?
2) We have input processing the runs a system command  the runs rreport will 
filepro count this as 1 or 2 users?
3) We need to open 2 sessions so that a new user can open up a session and 
use it as a template. So we need
     2 licenses for 1 user.
3) There is no way for filePro to know that the 6 separate logins are 
actually one person.
    There is no way or they don't care
    Lets see the same machine the same IP address and the same user ID = the 
same  " user don't count it"

...5 runtimes would be enough. It isn't. We keep running into a
> license error issue when we are all trying to work at the same time.
> FilePro then times out and we have to wait until the system lets us
> back in. Not an efficient way to run a business.
>
> Is this the new licensing?  It used to be that each users sessions
> were one license.  So is the license for sessions, or users?
>
> Jerry Crespi


--------------------------------------------------
From: <filepro-list-request at lists.celestial.com>
Sent: Monday, May 21, 2012 6:33 AM
To: <filepro-list at lists.celestial.com>
Subject: Filepro-list Digest, Vol 100, Issue 28

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> Today's Topics:
>
>   1. Re: License issue (Kenneth Brody)
>   2. Re: Filepro-list Digest, Vol 100, Issue 27 (Jerry Crespi)
>   3. RE: Filepro-list Digest, Vol 100, Issue 27 (GCC Consulting)
>   4. RE: Filepro-list Digest, Vol 100, Issue 27 (Dennis Malen)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Sun, 20 May 2012 14:20:17 -0400
> From: Kenneth Brody <kenbrody at spamcop.net>
> Subject: Re: License issue
> To: Dennis Diller <dendil at electricalusa.com>
> Cc: filepro <filepro-list at lists.celestial.com>
> Message-ID: <4FB935E1.1040500 at spamcop.net>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
> On 5/19/2012 2:33 PM, Dennis Diller wrote:
>>
>>> At the present time our network is down because of this situation with
>>> filepro. When the 6th user logs in and attempts to run rclerk (inquire
>>> up date add) that user gets the error message (user count error). Then
>>> the users that are already log in when they exit from Rclerk (Inquire
>>> update Add) They get a blue screen and are lock out and cant log back
>>> in. the same with the other users.
>
> As I said, something is "broken" with your configuration.  When the 6th 
> user
> attempts to start filePro, they should get the "too many users" error, but
> this should have no effect on any other user on the system.
>
> What version of filePro are you running?
>
> Are you using the license manager?
>
>>> If the same person on the same pc on the same network with the same IP
>>> address logs into the server with the same user id and attempts to open
>>> 6 sessions of filepro Rclerk on  the 6th time the situation will happen
>>> again. This should be counted as 1 user, filepro should be able to
>>> determine this and count it as 1,
>
> There is no way for filePro to know that the 6 separate logins are 
> actually
> one person.
>
> [...]
>>> I just wish that our server wouldn't go down just because we log in
>>> for the 6th time  especially when only 2 people are using Rclerk When
>>> we were on SCO 5 user license it limited us from logging in more then
>>> 5.
>
> I am not aware of anyone else having this issue.
>
>>> I personally  have been on a Verizon card lost connection log back in
>>> and encounter this because I did not log out properly and filepro
>>> thinks I'm still log in.
>
> My guess is it's not that filePro "thinks" you're still logged in.
> Typically in those situations, you *are* still logged in.  (Type "who" and
> you'll see your other login is still there.)  There's not much filePro can
> do, given that there is no difference from the app side between this and 
> you
> taking a lunch break.
>
> [...]
>
> -- 
> Kenneth Brody
>
>
> ------------------------------
>
> Message: 2
> Date: Sun, 20 May 2012 12:23:18 -0700
> From: Jerry Crespi <jcrespi at alliedhr.com>
> Subject: Re: Filepro-list Digest, Vol 100, Issue 27
> To: filepro-list at lists.celestial.com
> Message-ID: <20120520193200.6D84620D6BF5 at dorsai-01.celestial.com>
> Content-Type: text/plain; charset="us-ascii"
>
> Here is what one of my clients wrote after getting a 5 user Windows
> runtime.  They have 3 people and each one opens 2 windows.
>
> >
> At 03:47 AM 5/20/2012, you wrote:
>>Message: 1
>>Date: Sat, 19 May 2012 09:29:49 -0400
>>From: "Dennis Diller" <dendil at electricalusa.com>
>>Subject: License issue
>>To: <filepro-list at lists.celestial.com>
>>Message-ID: <F69BD715211442CE9DE97E090BA0F575 at ASUS1956>
>>Content-Type: text/plain; format=flowed; charset="iso-8859-1";
>>         reply-type=original
>>
>>
>>I have a 5 user license of Filepro  Linux version 5.6
>>and if I go over the user count filepro locks up, the user loging on gets
>>the error message
>>over user count. then all remaining user that are log on gets lock out and
>>we have to reboot the server to get filepro working again.
>>I don't understand why the use count isn't counted by the user id or the
>>machine or IP address.
>>I have a singe user word and can open is many documents I can only work on 
>>1
>>at a time.
>>
>>This is a big problem because if a user is log in and left with the 
>>session
>>opened it counts as 1 license
>>and if he left with 2 sessions open it counts as 2.  I am  thinking of
>>upgrading to 5.7 but I see others are
>>having issue with license and sockets. But having this issue with filepro
>>locking up when going over the
>>user count is a real pain.
>>
>>example: Someone leave the office with 2 sessions of filepro running both
>>sessions open with the same ID
>>same computer and same IP address. They get to a remote location and logs 
>>in
>>using the same user ID but
>>a different Computer and IP address. If we went over the user limit 
>>filepro
>>locks up and any other users log in
>>will be lock out until the server is rebooted. That means we must contact
>>someone with root password to do
>>this and the down time is very upsetting and pain full.
>>
>>
>>Anyone having a fix for this
>>Dennis Diller
>>Office (410) 667-0004
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> ------------------------------
>
> Message: 3
> Date: Sun, 20 May 2012 15:54:09 -0400
> From: "GCC Consulting" <rkreiss at gccconsulting.net>
> Subject: RE: Filepro-list Digest, Vol 100, Issue 27
> To: "'Jerry Crespi'" <jcrespi at alliedhr.com>,
> <filepro-list at lists.celestial.com>
> Message-ID: <000301cd36c2$551669e0$ff433da0$@gccconsulting.net>
> Content-Type: text/plain; charset=US-ASCII
>
> The filepro license is actually a session license not a user count 
> license.
>
> 5 users with 2 open windows running filePro ea = 10 sessions.  Requires a 
> 10
> user license.
>
> This was discussed when the license manager was first implemented.
>
> Please keep in mind that until the license manager, the windows version of
> filePro did not keep track of users or sessions as far as I am aware.
>
> On *nix systems the user count was tracked and each instance of either 
> clerk
> or report run was considered a user count even if report was run from a
> system call from clerk.
>
> With the license manager this changes and the user count is incremented 
> when
> either a clerk or report is run but not when sitting on a menu.
>
> I have a client who needed a 30 user license as his office manage opened 5
> sessions and he has staff both in his office and who log in remotely.
>
> This is how this was implemented and as windows users it is annoying.
> However filePro is not the only company to have a session count. 
> QuickBooks
> also uses a session count.
>
> I think this issue has kept a lot of people from upgrading.  I have not 
> had
> this problem with my client's as I have explained this to them  plus they
> needed some of the upgrades which 5.6 and now 5.7 offer.  It is a 
> trade-off
> that one needs to be aware of.
>
>
> Richard Kreiss
> GCC Consulting
>
> Office: 410-653-2813
>
>
>
>
>
>> -----Original Message-----
>> From: filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com
>> [mailto:filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com] On
>> Behalf Of Jerry Crespi
>> Sent: Sunday, May 20, 2012 3:23 PM
>> To: filepro-list at lists.celestial.com
>> Subject: Re: Filepro-list Digest, Vol 100, Issue 27
>>
>> Here is what one of my clients wrote after getting a 5 user Windows
> runtime.
>> They have 3 people and each one opens 2 windows.
>>
>> ...5 runtimes would be enough. It isn't. We keep running into a license
> error
>> issue when we are all trying to work at the same time.
>> FilePro then times out and we have to wait until the system lets us back
> in. Not
>> an efficient way to run a business.
>>
>> Is this the new licensing?  It used to be that each users sessions were
> one
>> license.  So is the license for sessions, or users?
>>
>> Jerry Crespi
>>
>> At 03:47 AM 5/20/2012, you wrote:
>> >Message: 1
>> >Date: Sat, 19 May 2012 09:29:49 -0400
>> >From: "Dennis Diller" <dendil at electricalusa.com>
>> >Subject: License issue
>> >To: <filepro-list at lists.celestial.com>
>> >Message-ID: <F69BD715211442CE9DE97E090BA0F575 at ASUS1956>
>> >Content-Type: text/plain; format=flowed; charset="iso-8859-1";
>> >         reply-type=original
>> >
>> >
>> >I have a 5 user license of Filepro  Linux version 5.6 and if I go over
>> >the user count filepro locks up, the user loging on gets the error
>> >message over user count. then all remaining user that are log on gets
>> >lock out and we have to reboot the server to get filepro working again.
>> >I don't understand why the use count isn't counted by the user id or
>> >the machine or IP address.
>> >I have a singe user word and can open is many documents I can only work
>> >on 1 at a time.
>> >
>> >This is a big problem because if a user is log in and left with the
>> >session opened it counts as 1 license and if he left with 2 sessions
>> >open it counts as 2.  I am  thinking of upgrading to 5.7 but I see
>> >others are having issue with license and sockets. But having this issue
>> >with filepro locking up when going over the user count is a real pain.
>> >
>> >example: Someone leave the office with 2 sessions of filepro running
>> >both sessions open with the same ID same computer and same IP address.
>> >They get to a remote location and logs in using the same user ID but a
>> >different Computer and IP address. If we went over the user limit
>> >filepro locks up and any other users log in will be lock out until the
>> >server is rebooted. That means we must contact someone with root
>> >password to do this and the down time is very upsetting and pain full.
>> >
>> >
>> >Anyone having a fix for this
>> >Dennis Diller
>> >Office (410) 667-0004
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>
>
> ------------------------------
>
> Message: 4
> Date: Sun, 20 May 2012 17:25:28 -0400
> From: "Dennis Malen" <dmalen at malen.com>
> Subject: RE: Filepro-list Digest, Vol 100, Issue 27
> To: "'Jerry Crespi'" <jcrespi at alliedhr.com>,
> <filepro-list at lists.celestial.com>
> Message-ID: <001c01cd36cf$146b29f0$3d417dd0$@malen.com>
> Content-Type: text/plain; charset="us-ascii"
>
> We have discussed this before and many of us would upgrade if licensing 
> were
> based upon each user. We have a minimum of two  windows open and many 
> times
> each user has 3 - 5 windows open to access different aspect of filepro
> information.
>
> It works great and I love filePro but the new licensing prevents most of 
> us
> from upgrading.
>
> -----Original Message-----
> From: filepro-list-bounces+dmalen=malen.com at lists.celestial.com
> [mailto:filepro-list-bounces+dmalen=malen.com at lists.celestial.com] On 
> Behalf
> Of Jerry Crespi
> Sent: Sunday, May 20, 2012 3:23 PM
> To: filepro-list at lists.celestial.com
> Subject: Re: Filepro-list Digest, Vol 100, Issue 27
>
> Here is what one of my clients wrote after getting a 5 user Windows 
> runtime.
> They have 3 people and each one opens 2 windows.
>
> ...5 runtimes would be enough. It isn't. We keep running into a license
> error issue when we are all trying to work at the same time.
> FilePro then times out and we have to wait until the system lets us back 
> in.
> Not an efficient way to run a business.
>
> Is this the new licensing?  It used to be that each users sessions were 
> one
> license.  So is the license for sessions, or users?
>
> Jerry Crespi
>
> At 03:47 AM 5/20/2012, you wrote:
>>Message: 1
>>Date: Sat, 19 May 2012 09:29:49 -0400
>>From: "Dennis Diller" <dendil at electricalusa.com>
>>Subject: License issue
>>To: <filepro-list at lists.celestial.com>
>>Message-ID: <F69BD715211442CE9DE97E090BA0F575 at ASUS1956>
>>Content-Type: text/plain; format=flowed; charset="iso-8859-1";
>>         reply-type=original
>>
>>
>>I have a 5 user license of Filepro  Linux version 5.6 and if I go over
>>the user count filepro locks up, the user loging on gets the error
>>message over user count. then all remaining user that are log on gets
>>lock out and we have to reboot the server to get filepro working again.
>>I don't understand why the use count isn't counted by the user id or
>>the machine or IP address.
>>I have a singe user word and can open is many documents I can only work
>>on 1 at a time.
>>
>>This is a big problem because if a user is log in and left with the
>>session opened it counts as 1 license and if he left with 2 sessions
>>open it counts as 2.  I am  thinking of upgrading to 5.7 but I see
>>others are having issue with license and sockets. But having this issue
>>with filepro locking up when going over the user count is a real pain.
>>
>>example: Someone leave the office with 2 sessions of filepro running
>>both sessions open with the same ID same computer and same IP address.
>>They get to a remote location and logs in using the same user ID but a
>>different Computer and IP address. If we went over the user limit
>>filepro locks up and any other users log in will be lock out until the
>>server is rebooted. That means we must contact someone with root
>>password to do this and the down time is very upsetting and pain full.
>>
>>
>>Anyone having a fix for this
>>Dennis Diller
>>Office (410) 667-0004
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>
> End of Filepro-list Digest, Vol 100, Issue 28
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