Odd licensing problem

[Richard Kreiss]

Ken,

Solved the problem by using the MAC address of the NIC. 

As for reading, I assume that the license manage "reads" get the volume serial number to compare with that in the license. 

When I checked licinfo, it had the volume serial number as sent to fptech. 

I do have a screen shot on both the c drive and the w drive showing the volume serial numbers. The W drive shows 66. The log file shows the serial number with a 99. 

I will copy the log and forward it to tech support if you want me to. 

I am curious as to why the numbers got inverted.  

Richard
Sent from my iPhone

On Feb 22, 2012, at 10:08 AM, Kenneth Brody <kenbrody at spamcop.net> wrote:

> On 2/20/2012 3:22 PM, Kenneth Brody wrote:
>> On 2/20/2012 11:54 AM, GCC Consulting wrote:
>> [...]
>>> When I initially got the license I wanted to tie it to the array volume
>>> serial # 7E66-1AF5.  After the download and install  of this license, the
>>> license manager would not start.  I checked the log file and found that the
>>> serial number was being read as 7E991AF5.
>>> 
>>> Does anyone have any idea why the 66 would be read as 99?
>> [...]
>> 
>> Because someone mistyped it?
>> 
>> What do you mean by "the serial number was being read"?
> 
> Did you figure out your problem?  If so, what was it?  If not, can you answer my question out reading the serial number?
> 
> -- 
> Kenneth Brody
>