filePro on terminal Services

[Steve Wiltsie]

Then there is something wacky going on with the filePro programs because
this should be fine.  I'm assuming it isn't overloaded from something
else.  By the way, is there an anti-virus program running on the server
itself?

Steve

> -----Original Message-----
> From: filepro-list-bounces+swiltsie=micro-mui.com at lists.celestial.com
> [mailto:filepro-list-bounces+swiltsie=micro-
> mui.com at lists.celestial.com] On Behalf Of Ian Wood
> Sent: Monday, April 09, 2012 8:36 AM
> To: Filepro-list at lists.celestial.com
> Subject: Re: filePro on terminal Services
> 
> It is a quad core with 16 GB of ram
> 
> On Mon, Apr 9, 2012 at 9:25 AM, Steve Wiltsie <swiltsie at micro-
> mui.com>wrote:
> 
> > Ian,
> >
> > I have clients using filePro on a Windows 2008 R2 Terminal Server
> with
> > no problems - actually it is faster than running it from a Windows
> PC.
> > There has to be something else or something in the processing tables
> > that is causing this.  Unless, of course, the terminal server is way
> > underpowered as far as RAM or CPU is concerned.  I'm assuming this
is
> > at least a 4 core Xeon system with at least 8GB of RAM.
> >
> > Steve Wiltsie
> > microCONCEPTS
> >
> > > -----Original Message-----
> > > From:
> > > filepro-list-bounces+swiltsie=micro-mui.com at lists.celestial.com
> > > [mailto:filepro-list-bounces+swiltsie=micro-
> > > mui.com at lists.celestial.com] On Behalf Of Ian Wood
> > > Sent: Monday, April 09, 2012 8:18 AM
> > > To: filepro-list at lists.celestial.com
> > > Subject: filePro on terminal Services
> > >
> > > We are having an issue with dclerk maxing out the CPU usage and
> > > bring the server to a halt when running through Microsoft Terminal
> Services.
> > >
> > > Here is the relevant parts of the email I received from my Network
> > > Admin.
> > >
> > >  *******
> > >
> > > Ronkonkoma has been having problem with the new remote application
> > > server.
> > > When users are in filepro to and are doing the indate induction
> > process
> > > it is causing  the CPU utilization on the server to go to 100%.
> > > There is a filepro process called DCLERK.exe that is utilizing all
> > > of the CPU.
> > >
> > >
> > >
> > > When this happens all the users on that server come to a
> halt/crawl.
> > >
> > > * *
> > >
> > > I was on the phone with Microsoft tech support today for 3hrs to
> > > resolve this issue.  We tried to limit the cpu utilization of the
> > > DCLERK process but it didn't work.  Microsoft feels the problem is
> > that
> > > filepro is an older 32bit app running on the new 64bit server
> > > running terminal servers.
> > > Microsoft is assuming that the version of filepro we are using was
> > > never meant to run in this server environment.  They recommend we
> > > contact filepro for a solution.
> > >
> > >
> > > *******
> > >
> > >
> > >
> > > Personally I don't believe it is a filePro issue as the program
> > > works using Citrix, but not through Terminal Services.  Has anyone
> > > coam across the same issue?
> > > -------------- next part -------------- An HTML attachment was
> > > scrubbed...
> > > URL: http://mailman.celestial.com/pipermail/filepro-
> > > list/attachments/20120409/a9900bad/attachment.html
> > > _______________________________________________
> > > Filepro-list mailing list
> > > Filepro-list at lists.celestial.com
> > > Subscribe/Unsubscribe/Subscription Changes
> > > http://mailman.celestial.com/mailman/listinfo/filepro-list
> >
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL: http://mailman.celestial.com/pipermail/filepro-
> list/attachments/20120409/d87428db/attachment.html
> _______________________________________________
> Filepro-list mailing list
> Filepro-list at lists.celestial.com
> Subscribe/Unsubscribe/Subscription Changes
> http://mailman.celestial.com/mailman/listinfo/filepro-list