Screen refresh

[Richard Kreiss]

Ken,

Based on what I saw, it is possible that they are keeping ahead of Filepro. These girls are just entering numbers at a very fast pace. 

I don't know what if anything changed. The only thing might be an update to server 2003 as this happened to all of the clerks at the same time. 

Some are on XP and other windows 7. 


Richard
Sent from my iPhone

On Jun 30, 2011, at 5:56 PM, Kenneth Brody <kenbrody at spamcop.net> wrote:

> On 6/30/2011 5:17 PM, Richard Kreiss wrote:
>> I was at a client's site today and I was asked to watch an order clerk while she was entering orders.
>> 
>> What was happening was no field information was being displayed. This is both values entered or looked up information. All data entered is numerical and is entered from the mimetic keypad. This is order details entered from the header. All of the details are posted.
> 
> What's a "mimetic keyboard"?  (Sounds like something from "T-2".)
> 
>> This problem started about 2 months ago.
> 
> What changed 2 months ago?
> 
>> Any ideas as to why the field data is no longer being displayed or fleetingly displayed?
> 
> Any time filePro needs to wait for user input, it will force a screen refresh, even if you have used VIDEO OFF in processing.  So, unless the user is typing so quickly that she is keeping ahead of filePro, I have no idea why the screen wouldn't be updated.
> 
> -- 
> Kenneth Brody