Printing Problem

[Kenneth Brody]

On 12/8/2011 4:33 PM, haroldef wrote:
[...]
> I haven't found the problem yet, but I fixed the bat file so I can
> print.  Apparently the %PFPROG% contained the extra appl.

Well, where does PFPROG set set?  (And how did you "fix" the bat file?)

> The problem was probably caused by  the following:
>
> A few weeks ago I installed a software upgrade and my computer locked up
> when I tried to use their software.  One of their tech guys linked into
> my computer and removed some files and got my computer to working.  But
> then I found out he had somehow removed the FILES (not directories) from
> within the c:\appl\bat directory, c:\appl\filepro\MAC directory and most
> other files in c:\appl\other directories.

Eww.  Why would he have done that?

> I had backups and copied and pasted back the missing files.

Good.

> I am still trying to find out why and how he removed the files.

Care to tell us who "they" are, so we know to avoid them?  I'd also suggest 
asking for a refund for their "services".  I'd love to hear their 
explanation as to why they removed all of those files.

And is this the first time you've tried to print since then?

-- 
Kenneth Brody