OT:Dell computers

[Henry]

My two cent on this Dell issue is my daughter has a Dell laptop in which the 
mic input does not work.  The computer is only about two years old and out 
of warranty of course.  She tried to hook a mic to it to use on Skype and it 
never worked.  I checked it out and had a tech look at it.  His suggest was 
to open it up and see if the jack was actually connected to the mother 
board.  Probably another Dell cost saving issue.

Has anyone on the list run across this????

Henry Melancon
Gulf Island, LLC

----- Original Message ----- 
From: "Dan Snyder" <dan at macdatatech.com>
To: <filepro-list at lists.celestial.com>
Sent: Wednesday, June 30, 2010 9:10 AM
Subject: RE: OT:Dell computers


> We have about 50 Dell Optiplex's, 10 Latitude Notebooks and 3 2800 Rack
> mount servers.
>
> Over the past 6 years, we have experienced the following problems with 
> those
> computers:
>
> 1. The problem with the capacitors on the GX270 motherboards, but it was 
> an
> industry wide issue from a specific supplier, not just a Dell issue.  Dell
> replaced the motherboards on the effected computers and they are still in
> use today (6 years later).
>
> 2. We had a batch of 6 GX620's that came with Western Digital hard drives.
> Dell replaced the ones that were still under warranty when they failed, 
> but
> since then everyone one of those hard drives has died.
>
> 3. Some RAM chips and a remote access network management card went bad in
> one of our servers.
>
> To me, that's not many problems for that many computers over 6 years.
>
> We receive excellent pre-sales support (used all the time) and good post
> sales support (rarely needed).  We buy the business systems, not the
> consumer systems.  We have nothing against HP, it's just that every time 
> we
> get computers, Dell offers us 5 to 10% better pricing.  We don't build our
> own computers since I want my IT people implementing business solutions 
> and
> because once you add in the labor expense for my people, building 
> computers
> would actually be more expensive for us.
>
>
> Dan Snyder
> IT Manager
> Mercury Electronics
> 717-428-0222 ext.224
>
>
>
>
> _______________________________________________
> Filepro-list mailing list
> Filepro-list at lists.celestial.com
> http://mailman.celestial.com/mailman/listinfo/filepro-list
>