An aging community we are

John Esak john at valar.com
Thu May 21 21:05:30 PDT 2009


			 

> -----Original Message-----
> From: filepro-list-bounces+john=valar.com at lists.celestial.com 
> [mailto:filepro-list-bounces+john=valar.com at lists.celestial.co
m] On Behalf Of Fairlight
> Sent: Thursday, May 21, 2009 11:03 PM
> To: filepro-list at lists.celestial.com
> Subject: Re: An aging community we are
> 
> Simon--er, no...it was Richard Kreiss--said:
> > 
> > One client even informed me that I need to install a phone 
> jack and have a
> > computer connection in my coffin.  That's the problem with 
> custom software,
> > they always want to be in touch with you.
> 
> Unless you contract it as such, "custom software" ne "on call 
> for life".
> That kind of 24/7 on-call (and on-vacation?!) support should come at a
> stiff premium.
> 
> I think if -I- was -on a vacation cruise- and the right 
> people had been
> aprised in advance of my status, any calls during that 
> vacation would be at
> triple time, plus expenses.  That's worse than emergency calls in the
> middle of the night, IMHO.
> 
> mark->

For my edification.... Just when is this "middle of the night"?  I think I
should be a zillionaire.  :-)

John Esak



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