An aging community we are

[Fairlight]

Simon--er, no...it was Richard Kreiss--said:
> 
> One client even informed me that I need to install a phone jack and have a
> computer connection in my coffin.  That's the problem with custom software,
> they always want to be in touch with you.

Unless you contract it as such, "custom software" ne "on call for life".
That kind of 24/7 on-call (and on-vacation?!) support should come at a
stiff premium.

I think if -I- was -on a vacation cruise- and the right people had been
aprised in advance of my status, any calls during that vacation would be at
triple time, plus expenses.  That's worse than emergency calls in the
middle of the night, IMHO.

mark->
-- 
"I'm not subtle. I'm not pretty, and I'll piss off a lot of people along
the way. But I'll get the job done" --Captain Matthew Gideon, "Crusade"