Can't Start License Server on Windows XP

[Bill Randall]

----- Original Message ----- 
From: "Bob Stockler" <bob at trebor.iglou.com>
To: "filePro Mailing List" <filepro-list at lists.celestial.com>
Sent: Monday, September 08, 2008 7:01 PM
Subject: Re: Can't Start License Server on Windows XP


> William R. Randall wrote (on Mon, Sep 08, 2008 at 04:56:32PM -0400):
>
> | ----- Original Message ----- 
> | From: "Bob Stockler" <bob at trebor.iglou.com>
> | To: "filePro Mailing List" <filepro-list at lists.celestial.com>
> | Sent: Monday, September 08, 2008 4:43 PM
> | Subject: Can't Start License Server on Windows XP
> |
> | >I just noticed that "fplm_service" isn't running on my Windows
> | >XP Pro system.
> | >
> | >When I go into "Services (Local)", highlight "fplm_service" and
> | >then click on "Start the service", it tells me it can't start
> | >the service.
> | >
> | >When I go into "Events Viewer" and double click on the Error that
> | >has been reported about it, it reports:
> | >
> | > The fplm_service terminated with service specific error 1 (0x1).
> | >
> | >Now what ? ? ?
> | >
> | >Bob
> |
> | Go to the ~/fp/logs directory and look at the log files.
>
> There are two log files there, the latest dated 03/08/2007 and the
> other 04/20/2006, and nothing of interest in either of them.
>
> | If that doesn't tell you enough information, then go to the ~/fp
> | directory in a command window and run fplmserver.exe and see if it
> | displays more information on the screen.
>
> That gave an error message:
>
>  FATAL  Server Could not acquire license for server.
>
> Interesting additional info:  in C:\fp\lib I have two files dated:
>
>  licfp.dat   08/04/2007
>  licfp.bkp   08/24/2008
>
> I have no idea how the latter one was created just last month, or
> what its purpose is.  They are of very slightly different sizes.
>
> More info: licinfo.exe reports it's for drive A0548404, but System
> Information tells me my drive's volume serial number is 0092122A.
> Neither of those are for what other programs report as my drive
> serial number.  I've made no hardware changes recently.
>
> I did have a larger drive installed a year or so ago, and had to go
> through this at that time, but no changes have been made since (and
> I have no idea what my original drive's serial number was).
>
> I have another (IBM ThinkVantage ThinkPad) program that tells me my
> drive's serial number is Y6BUF670S.
>
> | If that doesn't get you going, contact fpsupport.
>
> I guess that's what I'll have to do.
>
> I'm happy that filePro isn't a railroad, because this would be a 
> heck
> of a way to run a railroad.  (How many ways are there to determine a
> hard drives serial number, yet come up with different answers?  I 
> just
> ran a Western Digital HDD Diagonistic program and it came up with 
> the
> same result as did my IBM ThinkVantage ThinkPad program.)
>
> Bob
>
> PS - I may try substituting the mysterious licfp.bkp file for the
>     licfp.dat file and see if that fises it.
>

Something has changed on your system.  The bkp file is created 
everytime you run filePro and will work if it is valid for a period of 
so many days if the lic file fails because of a change in hardware 
configuration.   Replacing the lic file will not make a difference. 
The license manager will use the bkp file if it can when it needs to. 
I have never seen a lic and bkp file fail at the same time but maybe 
support has more information for you.

Bill