Dell Printers

[Henry]

I will be more specific in the future.  Sorry for the misunderstanding.  I 
assumed Filepro-Print-Dell was enough to get my point across.  Also the list 
referred to the Filepro Printer Maintenance listing.  I am talking Filepro 
here.  I do not bother this list for a pure Windows problem.

Henry

----- Original Message ----- 
From: "Kenneth Brody" <kenbrody at bestweb.net>
To: "Henry" <melancon at cajun.net>
Cc: "FilePro Mailing List" <filepro-list at lists.celestial.com>
Sent: Thursday, August 21, 2008 1:55 PM
Subject: Re: Dell Printers


Quoting Henry (Thu, 21 Aug 2008 08:04:27 -0500):

> Please do not take the wrong way, but you guys sure are hard on the 
> newbees
> and the inexperienced.

If you think this place is "hard", you've never tried Usenet.  :-)

> How are we to learn if we do not ask questions????

Of course you learn by asking questions.  But, you also need to learn how
to ask questions.

> My work is very hectic and I do not have time to write a "short story" of
> the problem I have with FilePro.

The problem here was that you took the problem you were having, and stripped
all relevant information out of it, leaving nothing but "filePro", 
"Windows",
"Dell printer", and "connect".  (And you only mentioned filePro in passing,
to tell us it's version 5.0.)  All anyone had to go on was that you were
having a problem "connecting" your printer, and that "Dell" wasn't on some
unnamed list.

I assume you wouldn't call tech support for a problem and give them the
non-information I used in my example below.  But in effect, that's exactly
what you did here.


> ----- Original Message -----
> From: "Kenneth Brody" <kenbrody at bestweb.net>
[...]
>> Quoting Henry (Wed, 20 Aug 2008 18:01:47 -0500):
>>
>>> Sorry for not being specific enough.  I like to keep things simple and
>>> not complicate things.  Richard gave me the answers I appear to need.
>> [...]
>>
>> "Dear tech support,
>>  When I run my program, I get an error.  What's wrong?"
>>
>> "What program do you run, and what's the exact error message?"
>>
>> "Sorry for not being specific enough.  I like to keep things simple and
>>  not complicate things."
>>
>> :-)

-- 
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