One of my customers is down...

[Fairlight]

I agree with Jose.  One doesn't hit this kind of problem and then not track
down the root cause (pardon the pun) just because the symptoms go away at
reboot.  Not with something this potentially serious.  I understand it
may not be your bailiwick, Mike, but you should heartily recommend a full
investigation and approprate action to the people paying the admins at
that site.

mark->